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Integrating Voice and Data Networks [Hardcover]

Scott Keagy
3.5 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

20 Oct 2000 1578701961 978-1578701964 1

Practical solutions for the world of packetized voice over data networks

  • Features in-depth solutions for the design and implementation of integrated voice and data networks
  • Detailed configurations show network engineers how to implement packetized voice immediately
  • Chapters on voice theory and data theory ensure mastery of fundamental knowledge
  • Learn how to lower costs, streamline your organization, prepare for new multimedia applications, and gain a competitive advantage by integrating your voice and data networks

The integration of voice and data networks is creating a fundamental change in the telecommunications and data industries. This change means better phone service, lower prices, new features, less maintenance, and more choices, leading to a complete convergence of the data networking and telecommunications industries into a single community. With all this growth and change, network engineers and managers need specific information on how to integrate and configure packetized voice networks. Integrating Voice and Data Networks is the one reference manual you need to learn how to integrate traditional voice technology into existing Cisco data networks.

Integrating Voice and Data Networks is both a conceptual reference and a practical how-to book that bridges the gap between existing telephony networks and the new world of packetized voice over data networks. Underlying technologies are explained in a non-product-specific manner that gives a holistic understanding of voice/data integration. You'll then follow a complete process to design and implement a variety of network scenarios, leveraging author Scott Keagy's extensive experience with real voice/data networks.

Integrating Voice and Data Networks focuses on the implementation of Voice over Frame Relay (VoFR), Voice over ATM (VoATM), and Voice over IP (VoIP) using Cisco IOS(r) voice gateways, including the Cisco MC3810, Cisco 2600/3600/7200/7500 series routers, and Cisco AS5300/AS5800 access servers.


Product details

  • Hardcover: 816 pages
  • Publisher: Cisco Press; 1 edition (20 Oct 2000)
  • Language: English
  • ISBN-10: 1578701961
  • ISBN-13: 978-1578701964
  • Product Dimensions: 19.8 x 5.3 x 24.1 cm
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 4,511,018 in Books (See Top 100 in Books)

More About the Author

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Product Description

From the Back Cover

Practical solutions for the world of packetized voice over data networks

  • Features in-depth solutions for the design and implementation of integrated voice and data networks
  • Detailed configurations show network engineers how to implement packetized voice immediately
  • Chapters on voice theory and data theory ensure mastery of fundamental knowledge
  • Learn how to lower costs, streamline your organization, prepare for new multimedia applications, and gain a competitive advantage by integrating your voice and data networks

The integration of voice and data networks is creating a fundamental change in the telecommunications and data industries. This change means better phone service, lower prices, new features, less maintenance, and more choices, leading to a complete convergence of the data networking and telecommunications industries into a single community. With all this growth and change, network engineers and managers need specific information on how to integrate and configure packetized voice networks. Integrating Voice and Data Networks is the one reference manual you need to learn how to integrate traditional voice technology into existing Cisco data networks.

Integrating Voice and Data Networks is both a conceptual reference and a practical how-to book that bridges the gap between existing telephony networks and the new world of packetized voice over data networks. Underlying technologies are explained in a non-product-specific manner that gives a holistic understanding of voice/data integration. You'll then follow a complete process to design and implement a variety of network scenarios, leveraging author Scott Keagy's extensive experience with real voice/data networks.

Integrating Voice and Data Networks focuses on the implementation of Voice over Frame Relay (VoFR), Voice over ATM (VoATM), and Voice over IP (VoIP) using Cisco IOS(r) voice gateways, including the Cisco MC3810, Cisco 2600/3600/7200/7500 series routers, and Cisco AS5300/AS5800 access servers.

Scott Keagy, CCIE(r) No. 3985, leads a National Emergency Number Association (NENA) working group that is responsible for defining the future E9-1-1 interface between enterprises and service providers in IP telephony environments. As a product manager at Cisco Systems, he is responsible for E9-1-1 and emergency services features, CallManager extension mobility, and driving the network security road map for enterprise voice products. Prior to joining Cisco Systems, he was a cofounder of SK Networks Inc., a voice and data network consulting firm with customers including Cisco Systems, Pacific Bell, SBC Datacomm, and their customers. In addition to his consulting experience, Scott has IT experience working for Cisco Systems, Hewlett-Packard, and the United States Department of Commerce. He earned a bachelor's degree in biology from University of California, San Diego.

About the Author

Scott Keagy, CCIE(r) No. 3985, leads a National Emergency Number Association (NENA) working group that is responsible for defining the future E9-1-1 interface between enterprises and service providers in IP telephony environments. As a product manager at Cisco Systems, he is responsible for E9-1-1 and emergency services features, CallManager extension mobility, and driving the network security road map for enterprise voice products. Prior to joining Cisco Systems, he was a cofounder of SK Networks Inc., a voice and data network consulting firm with customers including Cisco Systems, Pacific Bell, SBC Datacomm, and their customers. In addition to his consulting experience, Scott has IT experience working for Cisco Systems, Hewlett-Packard, and the United States Department of Commerce. He earned a bachelor's degree in biology from University of California, San Diego.


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Customer Reviews

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Most Helpful Customer Reviews
4 of 4 people found the following review helpful
4.0 out of 5 stars a jolly good read 11 Dec 2000
By A Customer
Format:Hardcover
save yourself £1800 and buy this book and not the cvoice course. A pretty decent book for us data chappies to find out more about the mysterious world of voice.
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3 of 3 people found the following review helpful
3.0 out of 5 stars Good Intro To VoIP 2 Jun 2001
Format:Hardcover
Good intro to voice cicuits, lot of depth in the VoIP side but lacks an overview of how it all hangs together, to deep on the theory side, not enough info to push through a working config.
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.9 out of 5 stars  15 reviews
22 of 22 people found the following review helpful
5.0 out of 5 stars terrific book for real world, CVOICE and CCIE tests 7 Nov 2000
By Priscilla Oppenheimer - Published on Amazon.com
Format:Hardcover
This book is a must-have for anyone implementing a data/voice project. The author is a CCIE who has worked for both Cisco and Pacific Bell. The book demonstrates the author's detailed understanding of the relevant standards, protocols, and implementation issues, including VoIP, VoATM, VoFR, SS7, digital and analog voice, QoS, etc.
Don't be thrown off by the 800 pages. The author is such a great writer that he manages to explain everything so that anyone can understand it. But he doesn't over-simplify to the point of being wrong, like some authors. (Some of the first books that came out on voice/data were basically the author's PowerPoint slides ported to book format, errors and over-simplifications included.) Scott Keagy took care in producing a comprehensive book that doesn't gloss over the issues voice/data integrators will encounter. Get this book for studying for Cisco tests, but more importantly, get this book if you need help designing and implementing an integrated voice/data network.
9 of 9 people found the following review helpful
5.0 out of 5 stars Excellent general reference (with a few minor blemishes) 19 Dec 2000
By A Customer - Published on Amazon.com
Format:Hardcover
I specialize in voice/data interworking and this is, by far, the best (single) book on the market for anyone working in this area. Just the coverage of telephony concepts alone is worth the cost of the book. This one is definitely going to be a classic in the same way as "Top Down Network Design" is. Frankly, this book has so much good information in it I wouldn't even know where to begin reviewing it.
That said, there are a few very minor issues I have with the book. For example, the coverage of some topics (like W/RED and TCP), while very well-written, has little to do with voice. The section on ATM is pretty sparse, and the author occasionally makes some statements that seem somewhat strange and point to a somewhat Cisco-centric mindset (e.g. claiming that SONET doesn't have a relationship to voice technology -- the primary goal of SONET was carrying TDM (read : voice) traffic.). The treatment of the E and EIR models was very good, but coverage of voice quality testing in general could have been somewhat better.
Overall though, this is a book I would wholeheartedly recommend. If you only own one book on voice and data, this is the one (if fact, it could very well be the only one you need.)
9 of 9 people found the following review helpful
5.0 out of 5 stars This is the one to buy 13 Dec 2000
By "wraith1066" - Published on Amazon.com
Format:Hardcover
I'm a real person with no stake in the sales or success of this book. In my opinion, this one belongs on the shelf next to Doyle and Clark/Hamilton. This is the best book out so far on Cisco data/voice integration (I've read the rest). It covers everything...designing dial plans and hooking up to PBXx, QOS internals, etc. This one is going to be a classic. Now, would anyone please write one on CallManager? Anyone? Anyone? Beuler?
4 of 4 people found the following review helpful
5.0 out of 5 stars The Future of Voice Technology 4 Sep 2001
By Michael Aarons - Published on Amazon.com
Format:Hardcover
Anyone interested in understanding where voice technology is going in the future needs to know something about where it's been. This book provides a complete guide to the essentials of what makes traditional voice networks tick as well as a thorough treatment of current and future voice technologies, such as VoIP, VoFR and VoATM. The focus of the book is not to promote one form of voice over the other - as the title suggests, it is to provide the reader a guide of how to interwork them.
Important considerations for carrying voice over packet media are detailed. Quality of Service, bandwidth control and signaling (both TDM and packet-based) are covered extensively. This book is a must read for any professional working with realtime communications.
3 of 3 people found the following review helpful
5.0 out of 5 stars An excellent text that doesn't disappoint 21 Jan 2002
By M. van Kleef - Published on Amazon.com
Format:Hardcover
I'm a qualified Cisco CCSI/Microsoft course trainer, and needed a book to get me started in the area of Voice networks in a reasonably technical, practical and non-trivial manner. I definitely found it in this book. Keagy provided an excellent overview of the operational details of voice networks & SS7, and married this well to Voice-IP networks and WAN technologies. It was refreshing in that, although Cisco oriented, you are thankfully spared the worst of Cisco's product placement sales pitch (for which you'd need the CVoice book). In fact I can concur with other reviewers in that Keagy's obvious practical experience, mature expressive style with plenty of useful figures/illustrations (which I personally as a trainer really appreciate) and ability to impart knowledge in an enjoyable worldly manner shine throughout in the text in a style that is remniscent of Doyle Routing - I look forward to more books by Keagy (hopefully his wife will let him :o)
Although you can buy books that cover the individual chapters in more detail (Keagy provides numerous references), this single tome is a must for anyone breaking into the trendy area of Voice from a predominantly data networking background.
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