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Product Description
Product Description
The only book available providing information on the latest IT systems used within the travel and tourism industry.
Specifically written to clarify the subject of IT within the industry; this book addresses the key developments in supplier systems which are having considerable impact on the industry and which are crucial to the success and profitability of a company.
Specifically written to clarify the subject of IT within the industry; this book addresses the key developments in supplier systems which are having considerable impact on the industry and which are crucial to the success and profitability of a company.
From the Back Cover
Information Technology for Travel and Tourism is a comprehensive textbook which provides a basic undergraduate introduction to the use of information technology within the travel and tourism industry. It is the only book currently available in the UK which covers all leading travel and tourism technologies.
The book presents a detailed explanation of the major systems and new technologies used within the travel and tourism industries of Europe and the Far East. It discusses many travel systems, including an in-depth analysis of all four of the world’s major Global Distribution Systems (GDSs), several leading hotel distribution systems, tour reservation systems and some leading travel agency systems. The book also includes an exploration of the tourism-based technologies used by the British Tourist Authority (BTA), the English Tourist Board (ETB) and the Irish Tourist Board. The strategic use of IT and its impact on the distribution of travel products and services is an underlying theme which runs throughout the text.
This second edition has been completely updated to reflect the emergence of new technologies and the evolution of the global travel and tourism industries. The new edition incorporates more information on the technologies and IT strategies being used to develop tourism systems such as the Internet, the GDS networks, teletext and videotext. It also contains more in-depth information on the types of automation used within the hospitality industry. The text discusses distribution shifts, disintermediation, Internet marketing issues and other strategic decisions facing companies in today’s travel and tourism industries.
Features-
· Provides an in-depth analysis of how new technology is being applied within today’s travel and tourism industries.
· Completely updated and expanded throughout.
· Covers systems used in Europe, the Far East and other English-speaking countries (except the US).
· Discusses the impact of emerging technologies such as the Internet and TV broadcast networks.
· Offers interesting real-life examples throughout.
Readership- Students following degree courses and those studying travel and tourism at BTEC HND/C level. The book is also extremely relevant to practitioners working within the travel and tourism industries.
Gary Inkpen is an independent consultant specialising in travel technologies, foreign exchange systems and financial services automation.
The book presents a detailed explanation of the major systems and new technologies used within the travel and tourism industries of Europe and the Far East. It discusses many travel systems, including an in-depth analysis of all four of the world’s major Global Distribution Systems (GDSs), several leading hotel distribution systems, tour reservation systems and some leading travel agency systems. The book also includes an exploration of the tourism-based technologies used by the British Tourist Authority (BTA), the English Tourist Board (ETB) and the Irish Tourist Board. The strategic use of IT and its impact on the distribution of travel products and services is an underlying theme which runs throughout the text.
This second edition has been completely updated to reflect the emergence of new technologies and the evolution of the global travel and tourism industries. The new edition incorporates more information on the technologies and IT strategies being used to develop tourism systems such as the Internet, the GDS networks, teletext and videotext. It also contains more in-depth information on the types of automation used within the hospitality industry. The text discusses distribution shifts, disintermediation, Internet marketing issues and other strategic decisions facing companies in today’s travel and tourism industries.
Features-
· Provides an in-depth analysis of how new technology is being applied within today’s travel and tourism industries.
· Completely updated and expanded throughout.
· Covers systems used in Europe, the Far East and other English-speaking countries (except the US).
· Discusses the impact of emerging technologies such as the Internet and TV broadcast networks.
· Offers interesting real-life examples throughout.
Readership- Students following degree courses and those studying travel and tourism at BTEC HND/C level. The book is also extremely relevant to practitioners working within the travel and tourism industries.
Gary Inkpen is an independent consultant specialising in travel technologies, foreign exchange systems and financial services automation.
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Customer Reviews
Most Helpful Customer Reviews
A really good book to get an overview of the different GDS and CRS systems in the world. Contains a brief description of the GDS products offered and explains a lot why the airline systems are much more standardized when compared to tours. The section about internet could use a little update. However it is astonishing how the author "predicted" some future developements.
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