These are the most frequently used words in this book.
1991
1996
1997
1998
action
analysis
applications
approach
associate
based
between
bpr
bridge
business
buyer
car
case
change
communication
company
computer
content
context
data
design
development
different
during
eds
erp
example
experience
factors
field
first
form
genres
group
however
implementation
individuals
industry
information
interpretation
interviews
intranet
issues
knowledge
language
literature
making
management
manager
may
members
methods
model
need
new
number
organization
organizational
paper
part
people
perspective
pp
practice
problem
process
project
redesign
research
researchers
result
role
sales
sense
social
software
standard
study
support
systems
team
technical
technology
terms
theory
three
time
tools
two
types
understanding
university
use
used
users
work