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Influencer: The Power to Change Anything, First edition (Hardcover) [Hardcover]

Kerry Patterson , Joseph Grenny , David Maxfield , Ron Mcmillan , Al Switzler
4.1 out of 5 stars  See all reviews (13 customer reviews)

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Influencer: The New Science of Leading Change, Second Edition (Hardcover) Influencer: The New Science of Leading Change, Second Edition (Hardcover) 4.1 out of 5 stars (13)
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Book Description

1 Sep 2007

An INFLUENCER motivates others to change.

An INFLUENCER replaces bad behaviors with powerful new skills.

An INFLUENCER makes things happen.

This is what it takes to be an INFLUENCER.

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:

  • Identify a handful of high-leverage behaviors that lead to rapid and profound change.
  • Apply strategies for changing both thoughts and actions.
  • Marshall six sources of influence to make change inevitable.

Influencer takes you on a fascinating journey from San Francisco to Thailand where you'll see how seemingly “insignificant” people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover why some managers have increased productivity repeatedly and significantly-while others have failed miserably.

No matter who you are, or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better, even save lives. The sky is the limit…for an Influencer.

Are you an Influencer ?

Find out at

”You don't have to be a manager to realize that no one likes being told what to do. Yet lectures are still the main way we try to get people to change their behavior. Fortunately, social learning academics have been studying alternatives for decades. Patterson and his fellow consultants have now collected their findings in this engaging, example-rich book. The key message is hardly new, but it has gotten more sophisticated: Managers need to get out of the way and facilitate, not manage, the process of change for employees. They can do this by offering vicarious experiences, restructured environments, peer pressure, and frequent tests-all geared so that people embrace the change as authentic to them, not imposed by an outsider. Missing are only success stories of organizations that persuaded managers to drop their controlling habits and choose to be mere facilitators.”-John T. Landry, Harvard Business Review

Product details

  • Hardcover: 288 pages
  • Publisher: McGraw-Hill Professional; 1 edition (1 Sep 2007)
  • Language: English
  • ISBN-10: 007148499X
  • ISBN-13: 978-0071484992
  • Product Dimensions: 23.5 x 15.9 x 2.8 cm
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Bestsellers Rank: 346,290 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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This book is a joy, and, as the authors no doubt intended, an inspiration... Full of optimism, examples and practical techniques.
-- getAbstract, March 2008

Should be required reading for anyone wishing to bring about change whether in the business, political or social sectors.
-- Edge Magazine, December 2007

From the Back Cover

Here's what some of the world's most influential people are saying about Influencer.

“AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers.”
-Stephen R. Covey, author of The 7 Habits of Highly Effective People

“Ideas can change the world-but only when coupled with influence-the ability to change hearts, minds and behavior. This book provides a practical approach to lead change and empower us all to make a difference or a change in society.”
-Muhammad Yunus, 2006 Nobel Peace Prize Winner

“Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last.”
-Sidney Taurel, chairman & chief executive officer, Eli Lilly and Company

“If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant co-workers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide in making the changes that put you in the driver's seat.”
-Deborah Norville, anchor of “Inside Edition” and bestselling author

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

Most Helpful Customer Reviews
26 of 26 people found the following review helpful
4.0 out of 5 stars Full of interesting insight into human behavior 15 Oct 2007
I tend to carry a lot of pessimism into a book such as this, partly because I'm exceedingly individualistic, partly because I consider the vast amount of sociological self-help books to be pure hokum, and partly because I know that I am personally way too messed up in the head to be radically "improved" by the contents of a single book. I also have a latent fear that a book such as this is somehow going to be a manifestation of that infernal Who Moved My Cheese? book. Believe it or not, however, I found Influencer to be a valuable read, as it provides a lot of fascinating insight into the workings of the human mind. Whether you call it motivation or manipulation, it is the authors' contention that you can change virtually anything by understanding and implementing the types of techniques and strategies they identify and expound upon in this book.

To be a true "influencer," you have to change your way of thinking, according to the authors. The real secret is not to concentrate on producing the outcome you desire; instead, you must target the behaviors responsible for producing that output. You absolutely have to change behavior patterns in order to yield the results you are after. It takes work, experimentation, etc., but baby steps in the right direction can ultimately lead to giant leaps in virtually any aspect of life, not just business. The authors identify and discuss six sources of influence which you must address in order to bring about and sustain comprehensive change. Success requires deliberate practice, a lot of honest feedback, the setting of mini-goals along the way to keep people motivated, flexibility and mutual collaboration, etc.
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3 of 3 people found the following review helpful
5.0 out of 5 stars providing hope and tools 21 May 2010
A book that starts with the subtitle 'the power to change anything' provokes immediate cynicism. Who could ever claim this? However, the authors in my opinion manage to fulfill their promise. Not through providing some cheesy tools or idealism (be good and you will receive good), but by showing how people's backgrounds and context determine why they behave as they do and what can be done to change this.

This change is not easy, as it requires trying out of what works and what does not. But the book provides a framework for the efforts you can apply to change things (for better or worse). The framework is as follows:
1. focus on changing behavior, not on changing results (results follow, but cannot be influenced)
2. work on both motivation (is it worth behaving in a new way, the 'why') and ability (am I able to do this, the 'how')
3. work on 3 levels: personal/individual - group/social - structural/systemic

This framework can be used both as a diagnosis tool to understand current behavior, as well as a tool for directing change efforts.

Apart from the framework, the book provides wonderful stories about successful major change (Delancey Street Foundation as the biggest miracle work for me), and insights into what works and what does not. Pivotal for me is that working on personal ability - through purposeful practice - can give an enormous boost to the right behavior. And it is so much easier than trying to improve motivation.

I recommend all people to read this book as these insights work in business, society and private life.
And most of all it provides hope that, indeed, (almost) anything can be changed for the better.
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3 of 3 people found the following review helpful
5.0 out of 5 stars Powerful tools for bringing about lasting change 26 July 2013
By Richard
Format:Kindle Edition
Whether you are a head of state, chief executive, leader or manager, mum or dad, husband or wife, this book helps you develop the one of the most fundamental skills you need: Influence. Without the ability to influence others' behaviour in lasting ways, our lives (personal and professional) are far more challenging, less rewarding and less successful that we want, or deserve.

Influencer provides an incredibly simple, yet really powerful, approach to influencing others. It provides fascinating examples from all walks of life on how others have used the principles to bring about change in others behaviour in ways that many of us think we can only dream about. The point is... It doesn't have to be a dream if you take on board the techniques outlined in this book.

You can read the book cover to cover, or just dive into any chapter, and I'm sure to you will find insights and principles that you can start using straight away to help you in your influence journey.
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7 of 8 people found the following review helpful
5.0 out of 5 stars New techniques for changing behavior 18 Jan 2008
By Rolf Dobelli TOP 500 REVIEWER
This book is a joy, and, as the authors no doubt intended, an inspiration. Often, those who try to create change over the long term give up and become resigned to the way things are. Into this stable situation come five authors - Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler - full of optimism, examples and, best of all, practical techniques you can use right away to create change. It would be easy to say the book is too optimistic, or that it claims too much is possible, but some of its examples show the success of sweeping, ambitious changes. Instead of clinging to a dour but "realistic" view of the world, they invite you to re-examine your influence strategies and analyze your environment for new clues, whether you are trying to change yourself or your employees. The social possibilities are exciting. We recommend this book to anyone who is trying to create social change, and especially people who are open-minded and at ease with new ideas.
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Most Recent Customer Reviews
4.0 out of 5 stars Excellent to reassess existing preconceptions
I fount it very useful . I made lots of notes as I was reading. It breaks down nicely a number of aspects that affect motivation. It's here easy to read and very factual based.
Published 7 months ago by Alfredo Ramirez
5.0 out of 5 stars These guys write good books
Another book from the team that gave us Crucial Conversations - this delivers a different take on influencing from other books out there: refreshing and insightful. Read more
Published 12 months ago by Dr. M. Clayton
5.0 out of 5 stars Fascinating and insightful
I absolutely loved this book. So interesting, so well written, so comprehensive. I loved how it was laid out in a system - so much easier to follow because of the structure. Read more
Published 19 months ago by Tora
5.0 out of 5 stars The best
This book has the best change theory imaginable - simple, powerful and grounded in research. People looking for a better understanding of change - look no further.
Published 21 months ago by Kevin chapman
4.0 out of 5 stars Very insightful
A very useful book on how to bring about change in organisations.
There are lots of interesting anecdotes and examples throughout.
It does provide a good framework. Read more
Published on 18 Nov 2010 by The Emperor
4.0 out of 5 stars Solid Model - More Practical than Crucial Conversations and Crucial...
I am a certified trainer for both Influencer and Crucial Conversations. I like both and use both but Influencer is the most practical and provides a model that you can start using... Read more
Published on 15 Feb 2010 by K. Mcdougall
1.0 out of 5 stars Dont buy it
I read the previous reviews and made the mistake of believing them. This book is light on substance and full of hype. I would not recommend it.
Published on 29 May 2009 by A. Hartley
4.0 out of 5 stars Social science gems you might be able to apply
Some examples, some methods, some references, but you'll still need your own creativity. If constructive change were that easy, would the world be in the shape it is in. Read more
Published on 6 Nov 2007 by calmly
2.0 out of 5 stars Tedious
This book claims to show anyone how to be an "Influencer" capable of changing anything for the better. Read more
Published on 20 Sep 2007 by Kona
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