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The Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes [Hardcover]

Steve Moore , Gary Brooks
5.0 out of 5 stars  See all reviews (1 customer review)
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Book Description

5 Nov 2010 0470910321 978-0470910320
A how to guide to avoiding the mistakes ineffective financial advisors most often make Based on a 15–year consulting program that author Steve Moore has led for financial advisors, Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes details proven techniques which allow advisors to transform their business into an elite practice: business analysis, strategic vision, exceptional client service, and acquiring high net worth clients. Told through the story of a purely fictional and completely average financial advisor, each chapter begins with an ineffective habit that is then countered with a discipline that improves business results and adds value. The book Details a step–by–step strategy for working through current clients, rather than relying on cold calling to form new relationships Includes anecdotes collected through both personal experience and stories relayed to him by clients and colleagues Provides question and answer segments, examples, and homework assignments Ineffective Habits of Financial Advisors (and the Disciplines to Break Them shows you how to deliver exceptional service while generating higher revenue per client.

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Product details

  • Hardcover: 256 pages
  • Publisher: John Wiley & Sons (5 Nov 2010)
  • Language: English
  • ISBN-10: 0470910321
  • ISBN-13: 978-0470910320
  • Product Dimensions: 15.8 x 2.3 x 22.9 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 60,716 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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From the Inside Flap

Many of the seemingly harmless business habits that allow financial advisors to acquire enough clients to survive are, in reality, highly destructive to building a successful and satisfying business. Author, consultant, mentor, and former NFL coach Steve Moore knows why. In the past fifteen years, he′s worked with more than 750 financial advisors, and, in the process, discovered the habits that most financial advisors make every day that ensure they remain average. Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes tells the story of Jack, a fictional financial advisor with ineffective habits that are all too true in the real world. The habits include: Living someone else′s dream instead of your ownFocusing on quantity rather than onquality of clients Hoarding unprofitable clients instead ofdisengaging them Providing only investment advice rather than wealth management advice Delivering investment reviews instead ofwealth management reviews Taking the rainmaker rather than ateam approach Selling to prospects instead of through clients For examples of the transformative power of Steve′s "Insight, Decision, Action" guidance for avoidingcommon pitfalls of advisors, one need only look at a few of Moore′s clients: two went from having over 1,300 clients to less than 100, yet tripled their revenue; in just two short years, another firm transformed itself so completely that it now consistently ranks first or second in the PriceMetrix Merit (PriMe) award; a Chicago firm went from managing $17 million to over $170 million in just seven years; and, in a single decade, an already successful RegisteredInvestment Advisor in Long Beach took $240 million in assets under management to over $1.4 billion. If you′re looking for more rewarding business results, better work–life balance, and a greater opportunity for personal growth through meaningful work, and you′re willing to embrace new ways of doing business, Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes can show you how to build excellence into every client interaction, generate higher revenue per client, and transform an average career into an elite one.

From the Back Cover

Praise for Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes "When Steve Moore talks about exceptional client experiences, his passion and purpose are inspiring. This engaging book provides a comprehensive playbook for a process that consistently delivers measurable results. Whether you′re starting in the investment business or trying to take your practice to the next level, you have to read this book." — Cliff Russell , Vice President, Investment Advisor, TD Waterhouse Private Client Services, Saskatoon, Saskatchewan, Canada "I was angry with Steve the first day I met him because he made me confront the way I′d been doing things for fifteen years. Six years later, I can say it was exactly what I needed. Steve′s insight and guidance have transformed the lives of my clients, family, and team. I will be forever grateful to Steve and the insight he offers in this transformational book." — Keith P. Spengel , CLU, CLTC, Wealth Management Advisor, Spengel Financial,Chicago, Illinois, USA "My company, The Savant Group, reached the billion dollar milestone on 9/30/2007, thanks in part to the tough advice Steve Moore provided us over the years. There are no excuses with Steve. He tells it like it is and, if you do what he says, amazingly the results come. Change is difficult for everyone, but based on Steve′s commonsense approach, we found it necessary to get out of our ′comfort zone′ and do the things he recommended. You should follow his advice; I pity you if you don′t." — Tom Burkhart , founder and CEO, The Savant Group, San Francisco, California, USA "Working with Steve Moore over the last decade has created a fundamental shift, and improvement, in the way we do business. This book distills the wisdom Steve has gained from football, some 750+ consulting clients, and life into actionable steps that will improve your results—however you choose to define those results. Steve′s clients get results. If you cannot hire him, read this book, follow its guidance, and you will achieve more—of whatever it is you want—than if you go it alone. To me, most business books have one or two good ideas stretched into book length. There is no wasted space here; the reader simply must respond to every idea, practice, and concept. If you disagree with what Steve says, you′d better be thinking deeply of the reasons why you don′t want to follow his precepts." — Russell T. Hill , President/CEO , Halbert Hargrove, Fiduciary Investment Management, Long Beach, California, USA

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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars Fantastic - buy this book! 28 Nov 2010
Format:Hardcover
What an incredible book from an incredible man. This should be regarded as a manual for any adviser that wants to change their business. The most important aspect of this book is that it helps you get the business YOU want rather than provide you with a solution to achieve someone else's dream. There are step by step processes to follow and the experiences both sides of the atlantic are clear - improved business results - but crucially more profit. My experience is that those advisers that follow Steve's advice become better businessmen, work smarter and most importantly of all, are happier. Sound like an impossible dream? Well, buying this book will set you on the road to achieving yours, but as Steve would suggest, it is only when you act on it that the process truly begins....
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Amazon.com: 4.4 out of 5 stars  17 reviews
9 of 9 people found the following review helpful
5.0 out of 5 stars Getting to Success 27 Nov 2010
By PJ Rekstad - Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
In 2001, my six year old practice was humming along. I thought I was near breaking through to a better time when I would be a step ahead instead of three steps behind every day. I thought I just needed to pack a few more clients into the practice, and work a little harder, while the market climbed another thousand points. Then I would be living the dream.

At this point, I sat for 90 minutes in a conference session where Steve Moore unpacked the INeffective Habits of Financial Advisors. He held up a mirror where I saw myself. I suddenly understood why another year of the same was not going to bring the practice under control. He showed me how my INeffective Habits would yield INeffective results with a practice that would never find equilibrium.

Under Steve Moore's teaching, I have moved the practice focus from Quantity of Clients (nearly 400) to Quality of Relationships (roughly 100). We have improved our Wealth Management Services to clients while improving business fundamentals such as revenue and profitability per client.

If you are currently wrestling with a practice that, from the outside, looks successful ("the company's dream"), but from the inside seems too chaotic, you must read this book. The welfare of your clients, your team, and yourself will best be served by looking in the mirror and changing the INeffective Habits that all too common in investment advice practices. As a former NFL Coach, Steve will coach you through the drills that yield the results you want for the rest of your career.
7 of 7 people found the following review helpful
5.0 out of 5 stars MUST MUST MUST FOR FINANCIAL ADVISORS 15 Nov 2011
By Mazahreh - Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
If I can recommend only one book to read for financial advisors it would definitely be this book. The book specifically lists STEP BY STEP what you should do for you, your clients, and your clients' reviews. GET THIS BOOK NOW, I have read so many great sales books, and this definitely comes at the top when talking about wealth management. Nothing comes close in adding value. In addition to this book, get Russ Alan's High Net Worth Psychology, these two go hand by hand as a great combination.
6 of 6 people found the following review helpful
5.0 out of 5 stars What a Gameplan ! 15 Jan 2011
By Tom Fryer - Published on Amazon.com
Format:Hardcover
Steve's book is really all about helping people . Helping Advisors to become more effective so that they are happier and more productive and in turn do a better job for their clients ! That's what it's all about . The "Coach" has put together a practical and common sense approach for Advisors to take to improve the profitability of their practices and to improve their own satisfaction . The "Advise Business" is all about helping people achieve their dreams . This book supports that noble objective and should be read by all advisors who are interested in improvement .
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