- Jubilee offer: spend £10 or more on any product sold by Amazon.co.uk on or before June 6 and you can buy The Diamond Jubilee A Classical Celebration Album for just £2.50 Here's how (terms and conditions apply)
Improving Business Processes (Pocket Mentor)
and over one million other books are available for Amazon Kindle .
Learn more
| |||||||||||||||
 Trade In this Item for up to £0.25
Get an extra £5 when you trade in books worth £10 or more until June 30, 2012. Trade in Improving Business Processes: Expert Solutions to Everyday Challenges (Harvard Pocket Mentor Series) for an Amazon.co.uk gift card of up to £0.25, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Find more products eligible for trade-in.
|
Special Offers and Product Promotions
Frequently Bought Together
Product details
|
Product Description
Product Description
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to:
- Plan a business process improvement initiative
- Analyze and redesign a current process that needs improvement
- Obtain the resources needed to change a process
- Develop a systematic approach for creating and implementing change
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
About the Author
About Pocket Mentors
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Meet Your Mentor
Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Meet Your Mentor
Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product)
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
Most Helpful Customer Reviews
2 of 2 people found the following review helpful
Format:Paperback
This book, just an introduction to Business Process Improvement, only contains and reformulates generic content and common sense approaches.
Few sparse references are made to main stream methodologies like Six Sigma and no "tool" is analysed or explained in detail.
I read it in two hours and I realised that most of the content can be easily retrieved on Internet for free.
Few sparse references are made to main stream methodologies like Six Sigma and no "tool" is analysed or explained in detail.
I read it in two hours and I realised that most of the content can be easily retrieved on Internet for free.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
5 reviews
16 of 17 people found the following review helpful
To the Point
23 Dec 2010
Format:Paperback|Amazon Verified Purchase
I just finished this book and I feel I got what I wanted. The book delivered what it promised: A roadmap to improve business processes. The book is short and to the point, which makes it easier to consult later when needed. Despite the provided few checklists, the book explains the high level roadmap for an improvement initiative without elaboration on the specific techniques or areas that relate to BPI. So if you are looking for a thorough book about BPM in general and its related topics such as Change Management or Requirements Discovery, you may want to choose another book with this one.
5 of 5 people found the following review helpful
Entering the BPI world
24 July 2011
Format:Kindle Edition|Amazon Verified Purchase
This book is intended to be perfect one for entering the BPI world. It will define in a short and concise way project management process in delivering one BPI project. It will not go in so many details, it is more an overview with some basic examples. Also, you will find some useful documents that will help you in structuring the BPI project (plan, organize, gather team etc.).
If you are a beginner in BPI this is definitely a book for you but if you are searching for more details maybe you should look on the other place.
If you are a beginner in BPI this is definitely a book for you but if you are searching for more details maybe you should look on the other place.
Improving BPM
19 Mar 2012
Format:Paperback|Amazon Verified Purchase
This little book is a great take along for the Business Process Management courses. It is not the exact step by step but you get a better idea of what to do along the way. This company also has these little books for other business areas - take a look...Thank you Ingrid
Were these reviews helpful?
Let us know
Listmania!
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
