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Improving Business Processes (Pocket Mentor) Paperback – 1 Aug 2011

3.8 out of 5 stars 4 customer reviews

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£6.49 FREE Delivery in the UK on orders with at least £10 of books. Only 3 left in stock (more on the way). Dispatched from and sold by Amazon. Gift-wrap available.

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Product details

  • Paperback: 96 pages
  • Publisher: Harvard Business School Press (1 Aug. 2011)
  • Language: English
  • ISBN-10: 142212973X
  • ISBN-13: 978-1422129739
  • Product Dimensions: 0.6 x 12.7 x 18.4 cm
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 123,468 in Books (See Top 100 in Books)

Product Description

About the Author

About Pocket Mentors

The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

Meet Your Mentor

Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.


Inside This Book

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Customer Reviews

3.8 out of 5 stars
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Top Customer Reviews

Format: Paperback
This book, just an introduction to Business Process Improvement, only contains and reformulates generic content and common sense approaches.
Few sparse references are made to main stream methodologies like Six Sigma and no "tool" is analysed or explained in detail.
I read it in two hours and I realised that most of the content can be easily retrieved on Internet for free.
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Format: Paperback Verified Purchase
Again a very compact book with essential information
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Format: Kindle Edition Verified Purchase
Good for work!
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Format: Kindle Edition Verified Purchase
G d d d d d d d d d d d d d d d d d d d d d d d d good book to read o
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