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The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation) [Paperback]

Peter F. Drucker , Frances Hesselbein Leadership Institute
4.0 out of 5 stars  See all reviews (3 customer reviews)
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Book Description

16 May 2008 J-B Leader to Leader Institute/PF Drucker Foundation (Book 90)
With Peter Drucker′s five essential questions and the help of five of today′s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self–assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker′s five questions are: What is our Mission ? with Jim Collins Who is our Customer ? with Phil Kotler What does the Customer Value ? with Jim Kouzes What are our Results ? with Judith Rodin What is our Plan ? with V. Kasturi Rangan These essential questions, grounded in Peter Drucker′s theories of management, will take readers on a exploration of organizational and personal self–discovery, giving them a means to assess how to be ––how to develop quality, character, mind–set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today′s busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs′ or any organization.

Frequently Bought Together

The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation) + Managing Oneself (Harvard Business Review Classics) + The Effective Executive (Classic Drucker Collection)
Price For All Three: 28.12

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Product details

  • Paperback: 144 pages
  • Publisher: Jossey Bass; New Ed edition (16 May 2008)
  • Language: English
  • ISBN-10: 0470227567
  • ISBN-13: 978-0470227565
  • Product Dimensions: 21.1 x 14.1 x 1 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 101,394 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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From the Back Cover

With Peter Drucker′s five essential questions and the help of five of today′s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self–assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. PRAISE FOR The Five Most Important Questions You Will Ever Ask About Your Organization "The Leader to Leader Institute has done a great service in bringing us this monograph. Good leaders come up with answers, but great leaders ask the right questions—and this wonderful work helps all leaders do exactly that." — Jim Collins , author, Good to Great and the Social Sectors "An amazing resource that can help even the most successful organizations become more successful!" — Marshall Goldsmith , author, What Got You Here Won′t Get You There , winner of the Harold Longman Best Business Book of 2007 "Peter Drucker′s Five Most Important Questions continue to be the indispensable questions an organization must ask itself, regardless of size or sector, if it is determined to be an organization of the future." — Kathy Cloninger , CEO, Girl Scouts of the USA "At a time when the need for more effective management and more ethical leadership is the moral equivalent of global warming, Drucker′s common sense and courage should be modeled by everyone." — Ira A. Jackson , dean, Peter F. Drucker and Masatoshi Ito Graduate School of Management, and board member, The Drucker Institute "Nobody, not even Socrates, has ever asked better questions than Peter Drucker. All the personality, all the wisdom is here to make your work dramatically more effective." — Bob Buford , author, Halftime and Finishing Well , and founding chairman, Peter F. Drucker Foundation for Nonprofit Management

About the Author

First established as the Peter F. Drucker Foundation for Nonprofit Managment, the Leader to Leader Institute ′s mission is to strengthen the leadership of the social sector. In collaboration with its partners in the private and public sectors, the Institute furthers its mission by providing social sector leaders with the essential leadership wisdom from all sectors and the resources needed to lead for innovation and to build vibrant organizations. Peter F. Drucker is known as the "father of modern management," and is a best–selling author of thirty–two books including the best–seller The Effective Executive. He is world–renowned thinker on leadership and management and his work has been featured in every major business periodical. A consultant to senior executives for more than fifty years Drucker passed away in 2005. Since Drucker′s death, interest in him, his concepts and his books has only grown. His ideas continue to be as relevant today as they were when he first voiced them. Jim Collins, Philip Kotler, Jim Kouzes, Judith Rodin and Kash Rangan are all well established thought leaders themselves, some with multiple best–sellers.

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Most Helpful Customer Reviews
Format:Paperback|Verified Purchase
A neat little book that does what it says on the cover. The Five questions, often overlooked in corporate haste, are posed by Drucker and supported by respected business gurus/academics. Its brevity does not belie the strong logic of the content.

A memory jogger for the experienced; a good place to start for the not so.
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4.0 out of 5 stars review 17 April 2012
By babak
Format:Paperback|Verified Purchase
It is a nice book. However I personally found Other Drucker's book more helpful in my management career, but I recommend this book for people who are involved with non-profit organizations.
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0 of 1 people found the following review helpful
4.0 out of 5 stars Really Useful 23 Jan 2011
By liljon
Format:Paperback
This book formed part of my dissertation, really useful and have quoted it many times. I now use the book in my current role at a large corporation and have found it very interesting / useful.
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Amazon.com: 4.5 out of 5 stars  22 reviews
29 of 38 people found the following review helpful
5.0 out of 5 stars Planning Is Not an Event 3 May 2008
By John W. Pearson - Published on Amazon.com
Format:Paperback|Verified Purchase
The first edition of Peter Drucker's self-assessment tool for organizations arrived in 1993 and introduced these five key questions: 1) What is our mission? 2) Who is our customer? 3) What does the customer value? 4) What are our results? and 5) What is our plan?

This supplementary tool (just 101 easy-reading pages) includes expanded observations from Drucker along with color commentary from six distinguished management gurus, including Jim Collins, Philip Kotler, James Kouzes, Judith Rodin (Rockefeller Foundation president), V. Kasturi Rangan (Harvard Business School), and Frances Hesselbein (chairman of Leader to Leader Institute and former CEO, Girl Scouts of the USA).

Referring to Question #5 on planning, Drucker comments, "Planning is not an event. It is the continuous process of strengthening what works and abandoning what does not, of making risk-taking decisions with the greatest knowledge of their potential effect, of setting objectives, appraising performance and results through systematic feedback, and making ongoing adjustments as conditions change."

Peter Drucker says that one benefit of a self-assessment process is that you can evaluate how you match opportunities with your competence and commitment. And he adds that the time to do a self-assessment is when you are successful, not when your leading indicators are lagging.

This is a helpful new resource for all of us. If you've ordered my new book, Mastering The Management Buckets: 20 Critical Competencies for Leading Your Business or Non-profit, be sure to read the first four chapters (buckets) that expand on the five Drucker questions: the Results Bucket, the Customer Bucket, the Strategy Bucket and the Drucker Bucket.
8 of 10 people found the following review helpful
5.0 out of 5 stars Leadership Pearls 14 Nov 2008
By Steve P. Sanders - Published on Amazon.com
Format:Paperback|Verified Purchase
A deceptively small book full of powerful ideas promulgated by the late Dr. Drucker. A must read for anyone seriously considering, or engaged in leading organizations. One of the best management books I've read.
7 of 9 people found the following review helpful
3.0 out of 5 stars Great Questions, Not Much Depth 27 Mar 2009
By Karen L. Jett, CMA - Published on Amazon.com
Format:Paperback|Verified Purchase
If you are looking for a quick overview of a good strategic and planning process fueled by asking the right questions, this is the book for you. It includes all the great information we've come to expect from Peter Drucker.

Unfortunately, if you are looking ideas on how to implement this at your company, you will come up short. It's long on theory and short on application. While I really liked its not-for-profit focus, the average company will probably still require a consultant with some expertise in this area in order to bring it to life. - Karen L. Jett, CMA, author of Grow Your People, Grow Your Business
2 of 2 people found the following review helpful
4.0 out of 5 stars A very good quick read on leadership 18 April 2009
By Amazon Customer - Published on Amazon.com
Format:Paperback
Great insight into the The five questions to ask about your organization. Very good quick read. Very interesting learning about : Results Bucket, Customer Bucket, Strategy Bucket, and the Drucker Bucket. This book is really grounded with great theory. I recommend.
1 of 1 people found the following review helpful
5.0 out of 5 stars A Must Read for Leaders 6 Jan 2009
By Mark Faust - Published on Amazon.com
Format:Paperback
This is a must read for leaders in any organization. Simple questions aren't necessarily simple to answer and these most important questions are not asked often enough. I'm paid to do this work every day and I'm amazed at how few companies even come close to executing on a fraction of Drucker's wisdom.

The 5 questions are not only expounded upon, but layers of other sagacious questions are presented as well. It will prompt you to facilitate your team to ever greater focus and effectiveness.

If AG Lafley and Jack Welch were still learning from Drucker while at the helm, couldn't you?
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