Once again and very soon after a problem with another order, I’m giving 5 stars to the Seller and their 3rd Party suppliers but ‘null points’ to Amazon.
The wine cooler ran but didn’t chill from Day 1, which was masked by the low ambient temperature in our utility room until 2 weeks later when it was obviously not working.
I requested a replacement from Amazon but their returns website said it was out of stock (despite their sales page still showing it as in-stock), instructing me to ‘return’ it ( a 0.5 meter cube package weighing 16 kg !!) for a refund.
I contacted the seller Betterware who liaised with the 3rd party Manufacturer or Importer Jeray who 2 days later, delivered a replacement and collected the U/S one.
It’s been running fine for a week now and keeping my wine, beers, mixers etc. much colder and than the old one I’d had for years before it ‘expired’. The well designed shelving also stores more bottles etc. than the old fridge with the same cubic capacity.
Excellent product and outstanding service from the Seller and their Supplier