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ITIL V3 Foundation Handbook (single) [Paperback]

Office of Government Commerce
4.3 out of 5 stars  See all reviews (6 customer reviews)
RRP: £15.06
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Book Description

1 Jun 2009
Now updated in line with the new 2009 syllabus, this reference revision guide, 'ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL' has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.

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ITIL V3 Foundation Handbook (single) + Itil® V3 - A Pocket Guide: A Pocket Guide (Itsm Library) (Best Practice) + ITIL For Dummies 2011
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Product details

  • Paperback: 190 pages
  • Publisher: The Stationery Office; Updated edition (1 Jun 2009)
  • Language: English
  • ISBN-10: 0113311974
  • ISBN-13: 978-0113311972
  • Product Dimensions: 13.7 x 10.7 x 1 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 162,939 in Books (See Top 100 in Books)

Product Description


"Very useful for both the ITIL Foundation student attending training as well as the instructor. Could be used as part of handouts during or even better, before training." Michael Imhoff Nielsen, IBM Denmark."

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Customer Reviews

4.3 out of 5 stars
4.3 out of 5 stars
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
4.0 out of 5 stars Core content for the foundation exam 28 May 2011
Format:Paperback|Verified Purchase
This should really be called a 'pocketbook' rather than a handbook. It's very small (pocket phrasebook size), which makes the diagrams in particular difficult to read.

It would be better if they also published the same content in normal size.

That aside, it's the expected core content for the foundation exam & provides a good overview of ITIL.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Essential 18 Mar 2013
Format:Paperback|Verified Purchase
This is the book you need if you are doing anything ITIL.
It proved essential for me in revising for my V3 exams, cutting out the waffle and concentrating on the required info
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7 of 8 people found the following review helpful
5.0 out of 5 stars just what i needed 2 Aug 2010
By Usher
very handy for itil v3 exam.. worked a treat.. definitely recommend it as a study guide.
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