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ITIL Service Transition
ITIL Service Transition
Shirley Lacy , Ivor Macfarlane
Average Customer Review: 3.5 out of 5 stars  See all reviews (2)
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Product Description
This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form... Read More

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