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20 of 20 people found the following review helpful
on 30 January 2002
This book must be the bargain of the year for any small business to use as a template for succesful auditing to the international standard.
In addition the sample documents are meticulously presented and are easy to follow. Consequently it enables both the layman and the experet to develop a comprehensive audit plan, checklists and audit reports.
The contents enable current ISO 9001:1994 sytem users to easily transfer to the new standard.
As a professional trainer I have fould the book to be an invaluable aid to support training programmes.
Any company purchasing the book will save thousands in consultancy fees...
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19 of 19 people found the following review helpful
on 12 November 2002
ISO 9001:2000 Audit Procedures
So - they've told you that you're the internal auditor for ISO 9001:2000. Don't panic, buy this book. It sets out the background to ISO 9001:2000 and to quality audits and then goes on to tell you everything you - and your colleagues - need to know and do to carry out management reviews and quality audits. There are some excellent checklists and forms which you can use or adapt for your own organisation. These are also available on a CD which, like the book, you will find is worth its weight in gold.
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15 of 15 people found the following review helpful
on 7 August 2002
I have found this book to be an excellent resource when helping clients structure, plan and compile audits. In my experience I have found the book to be particularly useful where an organisation is undergoing transition from ISO 9001:1994 to ISO9001:2000; specifically the checklists in the book which show comparisons between the two standards including explanations and likely sources of documentation.
The checklists are available separately at a small cost on a CD rom. These will you save you hours of time !
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on 23 December 2010
Takes you through Audit Procedures step by step. Very easy to understand. Has saved me a great deal of time.

Excellent after sales service. Author takes a genuine interest in solving readers problems. Will buy other titles as needed.
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