This book is a must for anyone who is unfamiliar with the process to implement / achieve ISO9001. It gives a detailed, user friendly approach to preparing a scheme for your own... Read morePublished on 19 Feb. 2009 by Mr. C. A. Deegan
Brilliant book - key to new ISO implementation!
If I was to add some constructive criticism, then I'd have initially scored this book with Four Stars - I'd maybe have... Read more
As a small business this gives a good insight into what you need to do in order to start the ISO 9001 process. Its clearly laid out and easy to read. Read morePublished on 1 Aug. 2008 by E. Favas
Having been involved with introducing and working with quality management systems over many years in the IT industry, I came across this book a year or so ago, and have found it an... Read morePublished on 24 April 2008 by Rodger P. Bradley
We used Ray Tricker's book to re-introduce a QMS system into the company after an MBO. This book gave us the framework necessary to do this and we are looking to achieve... Read morePublished on 7 Jan. 2008 by G. Ingram
After being told to organise accreditation to ISO 9001 I was slightly bemused. After finding Rays' book it all seems to fall into place, easy to understand, easy to put into... Read morePublished on 2 Aug. 2006 by Amazon Customer
We bought this book as total novices to ISO 9001:2000 in December 2005. Within 5 months we have had a very successful pre-audit and are due for our final audit for ISO 9001:2000... Read morePublished on 24 May 2006 by M. Sutton
The genius of this book is to include a generic Quality Management System (QMS) ready for installment. Read morePublished on 9 Oct. 2005
We have been using an internal Quality Management Procedure loosely based on the ISO 9001:1994 standard for over three years. Read morePublished on 3 Feb. 2005 by "akaridis"