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ISO 9001: 2000 in Brief Paperback – 14 Dec 2001

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Product details

  • Paperback: 173 pages
  • Publisher: A Butterworth-Heinemann Title (14 Dec. 2001)
  • Language: English
  • ISBN-10: 0750648147
  • ISBN-13: 978-0750648141
  • Product Dimensions: 1.3 x 15.2 x 22.9 cm
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 2,247,049 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

Review

This book provides practical information on how to set up an ISO 9001:2000 compliant quality management system cost effectively. It explains the meaning of ISO 9000, its history, current status, requirements, and changes, and it covers how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. An easy-to-understand guide, the book shows how to upgrade from the 1994 standard and explains how businesses will be affected by new revisions to the standard. -llE Solutions

From the Publisher

The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of quality into the design, manufacture and delivery of products, services and software. To achieve its main objectives, ISO 9001:2000 requires the manufacturer, or supplier, to possess a fully auditable Quality Management System consisting of Quality Policies, Quality Processes, Quality Procedures and Work Instructions. It is this Quality Management System that will provide the auditable proof that the requirements of ISO 9001:2000 have been and are still being met.ISO 9001:2000 In Brief explains the meaning of ISO 9000, its history, current status, requirements and changes being made to it. It also covers how ISO 9001 will affect businesses, and how they can easily and cost-effectively satisfy their customers' requirements for quality control and quality assurance.

Inside This Book

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First Sentence
Why is the word 'Quality' (although an everyday word), often misused, misquoted and misunderstood? Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

3.2 out of 5 stars
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Most Helpful Customer Reviews

9 of 10 people found the following review helpful By J. Dryburgh on 5 Sept. 2001
Format: Paperback
What a bore. The content is re-hashed from a collection of other books with nothing new to add. A lot of the 'opinions' of the authors are plagarised and the rest are all doubtful to say the least. After 2 chapters I was sick of the contradictions, platitudes and cliches. Obviously written by a theorist consultant and not a practitioner... But, judge for yourself if you must.
If you are new to quality then maybe it could be a light introduction, otherwise go for something more sincere and professional...
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2 of 2 people found the following review helpful By Christopher Owens on 18 Mar. 2004
Format: Paperback
It's an interesting subject made very dull and hard to follow. This seems to be a PowerPoint presentation grown up into a book. The figures and tables don't add anything. The text is turgid.
Avoid this and get something well-written, properly edited, and professional.
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Format: Paperback
Being new to this subject I found this book easy to read and informative, just what a beginner needs.
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4 of 6 people found the following review helpful By souraya@cyberia.net.lb on 9 Nov. 2001
Format: Paperback
The book makes it clear and easy for an organisation to shift from ISO 9000:1994 to ISO 9000:2000. it helps understand the depth of the new standard, and gives concrete ways to start the update.
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0 of 2 people found the following review helpful By A Customer on 5 Dec. 2001
Format: Paperback
Despite a couple of mistakes in clause numbers, I found this book useful in updating my company's quality manuals from the 1994 version.
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