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ISO 9001:2008 for Small Businesses [Paperback]

Ray Tricker
4.7 out of 5 stars  See all reviews (6 customer reviews)
RRP: 36.99
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Book Description

29 Oct 2009

Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small business who are unlikely to have quality assurance experts on the payroll.

However, it is possible to achieve compliance without the need for expensive consultancy or training that takes you out of the office!

Ray Tricker has already guided hundreds of businesses through the challenge and this new book, updated for the 2008 standard provides: * Relevant examples that put the concepts and requirements into a real-life context * Down to earth explanations to help you determine what you need to change to achieve certification

ISO 9001:2008 is the most widely followed quality management standard and the rewards can be great, opening up new business opportunities, as well as bringing real improvements to your processes and outputs.

Frequently Bought Together

ISO 9001:2008 for Small Businesses + ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard + Quality Control For Dummies
Price For All Three: 84.45

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Product details

  • Paperback: 480 pages
  • Publisher: Routledge; 4 edition (29 Oct 2009)
  • Language: English
  • ISBN-10: 1856178617
  • ISBN-13: 978-1856178617
  • Product Dimensions: 6 x 8.9 x 0.9 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 283,425 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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"This book has several gems and would be of value to a consultant, trainer or a company in either a high-value, low-volume or low-value, high-volume operation that has the services of a dedicated quality professional."

David Hendren, Qualityworld magazine

About the Author

Ray Tricker is the Principal Consultant of Herne European Consultancy Ltd - a company specialising in ISO 9000 Management Systems - and is also an established author. He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO's Communication Security Agency (ACE COMSEC). Most of Ray's work since joining Herne has centred on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) (e.g. Quality Manager of the European Train Control System (ETCS)) and with the European Union (EU) Commission (e.g. T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Co-ordinator, HEROE Project Co-ordinator) and currently (as well as writing books!) he is busy assisting small businesses from around the world produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001:2008, ISO 14001 and OHSAS standards. He is also a UKAS Assessor for the assessment of certification bodies for the harmonisation of the trans-European high speed railway network.

Inside This Book (Learn More)
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Most Helpful Customer Reviews
15 of 15 people found the following review helpful
This book provides a 'do it yourself' guide to successfully introducing a quality management system, compliant with ISO 9001: 2008, into a small business. It should be particularly useful to businesses with limited resources, who wish not to use an expensive consultant and who have limited prior knowledge of quality management. The book provides the necessary background to quality management before moving onto cover the requirements of each part of the ISO standard. It effectively guides the user through each activity by including advice on how to satisfy each requirement.

The book is comprehensive, logically laid out and well written for a readership with limited prior knowledge of the subject. The material is suitably broken up into manageable sections, cross referenced, indexed and subtitled. A particularly useful feature is the free generic QMS which is customisable to suit the requirements of the individual small business.

The one area which a small business would want to know which is not covered is how much it will cost to implement and operate a QMS compliant with ISO 9001: 2008. Obviously each business is different and consequently no book could answer this question with any accuracy. However the author may wish to give some consideration to providing a table with examples in a future edition.

The book is obviously based on the author's extensive experience of quality management and working with small businesses.
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4 of 4 people found the following review helpful
5.0 out of 5 stars How to make ISO 9001 easier to implement 22 Nov 2012
By Prostar
"ISO 9001:2008 for Small Businesses" is a remarkable find for a small business that needs help in understanding the fundamentals of quality management and how to achieve certification to ISO 9001 in a cost and time effective way. I found that the book enabled my business to reap the benefits of ISO 9001 certification with minimum effort and paperwork, and without the need for expensive consultancy or lengthy training.

The book showed me how to look at the systems that were used in my business and helped me to make my staff more efficient. It also made the staff more aware of the work and systems that were in use in the different departments of my business.

The book included an example of a complete, generic, Quality Management System (QMS) consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Work Instructions. I used this as the basis for the QMS for my business and the ISO 9001 certification that my business needed.

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3 of 3 people found the following review helpful
5.0 out of 5 stars ISO 9001:2008 10 Aug 2013
Format:Paperback|Verified Purchase
For anyone looking at what ISO 9001:2008 can do for your business, then this book is a must. I have found the information contained very valuable indeed.
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