'This book fills a need for a guide which will assist auditors in completing internal, external and third party audits of existing QMSs, newly implemented QMSs and transitional QMSs.... The book usefully describes methods for completing management reviews and quality audits.'
Quality World, April 2002
'This book must be the bargain of the year for any small business to use as a template for successful auditing to the international standard'
Review on Amazon.co.uk
In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures
describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.