- Paperback: 688 pages
- Publisher: A Butterworth-Heinemann Title; 4 edition (8 Oct 2001)
- Language English
- ISBN-10: 0750644516
- ISBN-13: 978-0750644518
- Product Dimensions: 23.5 x 16.2 x 4.1 cm
- Average Customer Review: 3.8 out of 5 stars See all reviews (5 customer reviews)
- Amazon Bestsellers Rank: 891,151 in Books (See Top 100 in Books)
- See Complete Table of Contents
ISO 9000 Quality Systems Handbook, Fifth Edition
and over 900,000 other books are available for Amazon Kindle .
Learn more
| ||||||||||||||||||||||||||||||
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Visit the Amazon.co.uk Trade-In Store for more details. |
|
There is a newer edition of this item:
|
Product details |
More About the Author
Product Description
Review
'..the definitive text on how to implement a quality management system 'the right way'....written in plain English...a great read..
Momentum, June 2002. (Magazine of the Quality Society of Australasia)
'With its emphasis throughout on process improvement, the book is a must for anyone in the business of implementing or interpreting ISO 9001:2000 and, more importantly, looking to gain added value and enhanced organisational performance from it.'
Quality World, May 2002
'Completely revised to align with ISO 9001:2000...it details the differences from the 1994 version and includes compliance and improvement questionnaires,tips for implementers, process flowcharts and a glossary of terms.'
Quality World, Dec. 2001
'a comprehensive and practical guide, covering over 250 necessary requirements a company must fulfil to achieve ISO 9000 status...includes useful check-lists, flow charts and related standards.'
Quality Today, Feb. 2002
REVIEW OF THIRD EDITION:
'This book is highly recommended for managers who recognise the commercial benefits of ISO 9000 certification and welcome a comprehensive guide to its implementation.'
European Quality
Momentum, June 2002. (Magazine of the Quality Society of Australasia)
'With its emphasis throughout on process improvement, the book is a must for anyone in the business of implementing or interpreting ISO 9001:2000 and, more importantly, looking to gain added value and enhanced organisational performance from it.'
Quality World, May 2002
'Completely revised to align with ISO 9001:2000...it details the differences from the 1994 version and includes compliance and improvement questionnaires,tips for implementers, process flowcharts and a glossary of terms.'
Quality World, Dec. 2001
'a comprehensive and practical guide, covering over 250 necessary requirements a company must fulfil to achieve ISO 9000 status...includes useful check-lists, flow charts and related standards.'
Quality Today, Feb. 2002
REVIEW OF THIRD EDITION:
'This book is highly recommended for managers who recognise the commercial benefits of ISO 9000 certification and welcome a comprehensive guide to its implementation.'
European Quality
Product Description
Completely revised to align with ISO 9000:2000, this handbook remains the most comprehensive book available on this series of international standards.
ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards.
Unlike other books on the subject, each element, clause and requirement is analysed in detail with practical guidance provided for its implementation.
The handbook is written for those managing existing quality systems as well as those establishing a quality system for the first time. It is written in an easy-to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that are acceptable in many industries.
Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms.
Comprehensive and practical guide
Covers over 250 requirements of the standard
Includes useful checklists, flow charts, related standards, bibliography
ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards.
Unlike other books on the subject, each element, clause and requirement is analysed in detail with practical guidance provided for its implementation.
The handbook is written for those managing existing quality systems as well as those establishing a quality system for the first time. It is written in an easy-to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that are acceptable in many industries.
Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms.
Comprehensive and practical guide
Covers over 250 requirements of the standard
Includes useful checklists, flow charts, related standards, bibliography
Inside This Book
(Learn More)
First Sentence
Since the publication of the ISO 9000 family of standards in 1987 a new industry has grown in its shadow. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Since the publication of the ISO 9000 family of standards in 1987 a new industry has grown in its shadow. Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product)
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
38 of 41 people found the following review helpful:
5.0 out of 5 stars
Gives you a complete understanding of the new requirements,
By Mr Lawrence Alnwick (England) - See all my reviews
This review is from: ISO 9000: Quality Systems Handbook: 2000 Quality Systems Handbook (Paperback)
I was first introduced to David Hoyle back in 1994 with his first ISO 9000 Quality System Handbook, I found the book so well written that I had no problem understanding what was required to implement a Quality Management System that would give results. Yes, when the third edition came out in 1998, I obtained a copy, and I was not disappointed, the third edition explained the new requirement in a language I could understand.Then in 1999 it all changed again with the new version of ISO 9000:2000. The 20 elements having been swept aside, to be replaced with 5 sections. We have moved from the procedure to the process approach to quality management. In October 2000 David Hoyal released his fourth edition of ISO 9000 Quality System Handbook. The book details the 5 sections so well that you cannot but understand what is required of the new standard. Within each clause of each section there is a an explanation of what it means, why it is necessary and how it is implemented. Each section ends with a summary, Questionnaire and a food for thought page. Anybody who is serious about implementing ISO 9000:2000 should have a copy at hand, I have only had mine since October and is already well thumped. A must, for all quality professionals.
1 of 1 people found the following review helpful:
3.0 out of 5 stars
Useful for periodical refreshers,
By A Customer
This review is from: Iso9000 Quality Systems Handbook (Paperback)
A useful book to be on the shelf of a Quality manager. It can be a little wordy at times, but is written to be of actual practical assistance, rather than just focussing on the standard itself. I would recommend it
3 of 4 people found the following review helpful:
5.0 out of 5 stars
That's where the pearls lie,
By Mustafa ghaleiw (Libya) - See all my reviews
This review is from: ISO 9000 Quality Systems Handbook (Paperback)
I bought this great book which is delivered by a great quality management professional in August 2002 and since then, it has never left my office. As a quality management practitioner I have found this book to be very useful and very informative. It is more than ISO 9000 whereas its first 2 chapters are about the principles of quality management that each and every quality practitioner should be aware of to gain consolidated understanding of the concepts underlying the ISO 9001 requirements to ensure correct implementation and application in real life cases.Each and every clause of the international standard is explained via answers to 3 questions "what does this mean? Why is this necessary? and how is this implemented?" and in the answers to the last question Mr. David Hoyle kept his precious pearls which he gained from his clearly wide experience. If you are serious about understanding ISO 9001 and want to implement it correctly to gain real business benefits from it THIS IS A MUST for you. I highly recommend this book as well as all of David Hoyle and John Thompson's products which can be found in their own website "www.transition-support.com". Believe me they will never disappoint you.
Share your thoughts with other customers: Create your own review
Would you like to see more reviews about this item?
|
Most Recent Customer Reviews |
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
Look for similar items by category
- Books > Business, Finance & Law > Management > Production & Quality Control
- Books > Business, Finance & Law > Management > Quality Assurance & Total Quality Management
- Books > Business, Finance & Law > Reference & Education > Health & Safety
- Books > Science & Nature > Chemistry > Industrial Chemistry
- Books > Science & Nature > Engineering & Technology > Chemical > Industrial Chemistry
- Books > Science & Nature > Engineering & Technology > Production, Manufacturing & Operational > Health & Safety
- Books > Science & Nature > Engineering & Technology > Production, Manufacturing & Operational > Industrial Quality Control
- Books > Science & Nature > Engineering & Technology > Production, Manufacturing & Operational > Productivity
- Books > Scientific, Technical & Medical
- Books > Society, Politics & Philosophy > Government & Politics
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
