I ordered online. I have used this site before with no problems. However I ordered 6 tracks, and have not had them downloaded to my account, i-tunes nor Amazon mp3 downloads on my Windows media player. I tried all the help suggestions on the amazon "my account" site - the steps suggested didn't produce the results promnised, and I am frustrated, annoyed and have spent some 2 hours searching for the downloads I have paid for but have not received. Even after re-booting Windows in the time honoured fashion -still no joy. To say that I am less than happy is an understatement. Maybe it's time to change my default to i-tunes ands deal solely with them. Shame on you Aamazon mp3 - ps where are my tracks that I've paid for???????