I have been using Lancome mascara for over 5 years and have always found it to be brilliant! However, I have been using this one for about a week now and it is awful. It's almost impossible to put on without getting big lumps on your lashes and even when you have painstakingly managed to get rid of the blobs, the mascara doesn't last and by the end of the day you have black bits and smudges under your eyes, with barely any left on the lashes. I have contacted the company I bought this from (Online Beauty Buys) about this as I don't understand why it is so bad.