I had a pair of Hunter wellies for six years and they were excellent, then I bought a pair in 2007 and they lasted approximately 12 months and then literally fell apart, I returned them to Hunter and the customer service feedback I received was downright rude and unhelpful. They offered no explanation as to why this particular pair of "Hunters" were in a complete state of disrepair, would not admit negligence and even refused to refund my postage because in their words -
"they didnt ask me to send them to head office for inspection"
I think its a disgrace that a huge reputable firm like this treat valued customers in this way, clearly their manufacturer has changed over the time I bought my second pair to save costs. Although the price of the boot itself had increased by approx £10 per pair. The first pair were brilliant and I walked miles and miles in them and rode my horses everyday in them and they were in better shape when I threw them away than the ones I'd had for only a year.
I would not buy "Hunters" again, although I wouldnt advise other people not too either, but be warned if you do have a problem it probably wont be resolved in a satisfactory and professional manner, I just hope you dont get "Mrs Rude Attitude" like I did !!!