Purchased almost a month ago, based on the many good reviews listed : I should have spent more time looking at the bad reviews as these clearly indicate some flaws in this product.
While it is easy to use and current models have no fan noise issues, there are some distinct disappointments.
Why no supplied hard copy user manual, only a CD version?
Long time for EPG to load is an ongoing niggle.
Why not upscale to full 1080p, rather than only 720?
However, the real problem is revealed on p44 of the user manual, which can be printed out if desired.
In the section on recording, reference is made to "Error"......"Displayed only when the recording is stopped because of an unexpected error". Strangely, Humax give no further detail about this....like what causes it, how can it be fixed, etc.
Well, in the short time I have had this PVR it has occurred roughly 1 in 10 programmes that I have set to record.
You look at the PVR in the morning to find it seems to be recording when it should have ended recording hours ago, the unit is quite warm and has locked up....remote control will not operate it.Easily resolved by powering down and on again via switch on rear of unit.
When you look at your recorded programmes list you see the "Error" symbol next to the failed recording which will have partly recorded and then stopped prematurely. If this is the first of, say, three programmes you have set to record, you will have lost the following two, also.
I phoned Humax who gave me instructions for a manual retune and they were adamant that this would fix it : retune went fine : fix it, it did not!
If you want support you may get it via the phone but I find they do not bother to respond to my emails.
So, unreliable product and poor follow up customer service.
After a month of this now, I will be looking for a full refund as I do not feel the product is "fit for purpose"