-
Going on holiday? Be prepared for the sunshine with this selection of top-brand suntan lotions.
Special Offers and Product Promotions
Customers Who Bought This Item Also Bought
Human Resource Management at Work: People Management and Development by Mick Marchington |
Product details
Would you like to update product info or give feedback on images?
|
More About the Authors
Discover books, learn about writers, and more.
Customers Viewing This Page May Be Interested in These Sponsored Links
(What is this?)Product Description
Product Description
This book approaches hospitality human resource (HR) management as a decision–making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
From the Back Cover
A comprehensive guide to managing human resources in the hospitality industry
Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever–present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry–specific concerns the cornerstone of its approach, Human Resources Management in the Hospitality Industry provides the definitive guide to successfully employing people in a hospitality organization.
The book approaches hospitality human resource (HR) management as a decision–making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues.
Throughout the book, Human Resources Management in the Hospitality Industry focuses on unique HR dilemmas faced by managers in the hospitality industry, including:
-
Understanding the needs of a broad employee group, from hourly workers with tip credit eligibility questions to high–level accountants ensuring Sarbanes–Oxley compliance
-
How hospitality managers who must act as one–person HR departments can make effective decisions and understand the consequences to themselves, their workers, and employers
-
Working with labor unions in the hospitality industry using the labor–related legislation that affects the industry
-
Managing employees in a global hospitality enterprise
Practical and realistic case studies and numerous examples from various hospitality operations bring the material alive. Internet activities, learning objectives, "It′s the Law" features, current events discussions, review questions, and other important features also help create a dynamic learning experience for readers.
Written by two authors experienced in both hospitality management and education, Human Resources Management in the Hospitality Industry represents the most comprehensive, technically accurate, and valuable resource available on the topic.
Inside This Book
(Learn More)
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Reviews
|
There are no customer reviews yet.
|
|||
|
Video reviews
|
 |
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
Your Recent History
(What's this?)|
After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in. |
