In this superb, easily read book James Reason deftly summarises many years of world wide research into the fascinating field of human error. If you ever wondered why you walk into your bedroom having forgotten just why you climbed the stairs in the first place - then this is the book for you.
The structure is simple with each chapter exploring a different aspect. The new reader is invited to skip the more theoretical parts and focus just on the most useful applications of current thinking.
This book is universlly cited as THE definitive book on the subject. For resolutely non-technical readers a more accessible text is 'Design of Everyday Things' by D Norman.