From the Publisher
-New Chapter on Conflict and Negotiation (Chapter 7).
-Complete Update. The new edition has over 250 new citations and has updates on new issues, theories, and research.
-Issues in Communication. Found in every chapter, these have been added to present current critical issues in communication.
-Technology and Communication. This edition has integrated and added discussions on technology and its impact on communication.
-Chapter 12 "Mass Communication" has added Coverage on Public Relations and
- New Glossary with Key Terms.
--This text refers to an out of print or unavailable edition of this title.
About the Author
Dr. Stewart “Stu” Tubbs is the Darrell H. Cooper Professor of Leadership and is the former Dean of the College of Business at Eastern Michigan University. He received his doctorate from the University of Kansas, his Masters and Bachelors degrees are from Bowling Green State University. He has completed postdoctoral study at Harvard Business School and at Stanford Graduate School of Business. Dr. Tubbs has consulted for numerous corporations and has won three awards for his outstanding teaching. In 1994 he received the Outstanding Leadership Award in London, England from the Academy of Business Administration. He is the author of A Systems Approach to Small Group Interaction (7th ed.), 2001 and co-author with Sylvia Moss of Human Communication (8th ed.), 2000, both published by McGraw-Hill. He also is the author of a monthly newspaper column entitled “Insights.”