How to pay less for more: The consumer's guide to negotiating the best deals - whatever you're buying [Paperback]

The techniques in this book are well worth the cover price, which the savvy negotiator is likely to more than recover with his first successful negotiation. Marc is an experienced salesman turned negotiation coach well equipped to liberate your "inner negotiator". In his book he shares a wealth of expertise, including tools and tips, at a fraction of the price his clients pay for coaching. Whatever your lifestyle, and whatever you're buying, Marc will help you raise your game.

I like the practical, no-nonsense style. It's easy to read and crammed full of ideas. As Marc points out, negotiation is the rule rather than the exception in business. He's sharing those same skills with us as consumers. I also like the fact an expert such as Marc has the confidence to say anyone can become a good negotiator.

The basics are covered in the first, short section and there's a handy glossary at the end if you forget what some of the more technical phrases mean. Marc quickly busts the common myths that negotiation is hard or embarassing, and there's a nice bit on body language to support the words you use.

The middle part of the book is a series of handy templates guiding readers through their most probable negotiation experiences - buying and selling a house (and how to manage estate agents to your advantage), getting a great deal on hotels and holidays, organising a wedding (you can apply the same principles to any big celebration such as a birthday or anniversary) buying a car and buying electrical gadgets. There's also a final chapter on complaining effectively - which is, after all, another type of negotiation.

The final chapters cover job-related negotiation: how to get better pay, conditions and working arrangements. In my experience most people are even worse at negotiation here than in their shopping habits.

Once you've read the book, you're hooked and negotiation begins to become a way of life. All those savings mount up - and it needn't stop there. In a postscript Marc suggests that taking a negotiative approach can improve your personal relationships and help you manage your children. I'm hoping he's planning to write another, more detailed book on this subject next.

Really useful little book. Clearly laid out and entertainingly written - full of great tips and anecdotes. Will give you new confidence in dealing with sharp-suited salesmen. Ive never been much of a negotiator but i read it before buying my house recently and reckon i saved a few thousand pounds - it gave me a better idea of how the estate agents and the sellers were thinking.
Thoroughly reccomended.

This was of enormous use in my first real 'haggle' for a big money purchase. I read, I researched, I conquered!