I injured my shoulder in a cycling accident a couple years ago. My husband and I did not want to take the injury to court, so he did some research and found this book. We had never heard of it, but thought for the less than $30 cost, it was worth a shot. It turned out to be the best book investment ever! Because of what we learned through this book, the insurance company more than doubled their settlement offer to us!! I recommend having this book on hand, so that when you DO have an injury you can begin following the steps immediately. We found the book a couple months after we had already began the negotiating process, so there were a couple things we had done incorrectly according to the book. Regardless, as soon as we received the book, we began following its steps and it led to a healthy settlement for us. I cannot more highly recommend this book. It's also easy to read and understand.