Take the time and trouble to master the secrets revealed in this book and you will quickly gain confidence and become adept at persuading others to adopt your ideas, accede to your requests and accept your point of view. Even if the idea of speaking in public puts the fear of death into you, you will find that you can be a power communicator in any situation - on a public platform, across a boardroom table or on the factory floor, talking on the telephone or using the written word. Learn how to: address an audience confidently and without faltering, speak off the cuff, with minimum preparation, use the simple but powerful piece of body language which virtually guarantees that your audience will remember the key part of your message, even months later, grab and hold your audience's attention, not merely conquer your nerves, but transform them into even more effective communication, deal coolly and competently with hecklers; be mentally prepared to handle awkward questions, communicate with people of other races and cultures, convey written messages persuasively and succinctly; become a telephone tyro... and much, much more. The ability to get your message across, clearly, confidently and persuasively, is a skill that anyone can learn and that everyone needs in today's competitive business world. Let this book be your guide.