How People Tick
and over one million other books are available for Amazon Kindle .
Learn more
| ||||||||||||||||||
 Trade In this Item for up to £0.25
Get an extra £5 when you trade in books worth £10 or more until June 30, 2012. Trade in How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them for an Amazon.co.uk gift card of up to £0.25, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Find more products eligible for trade-in.
|
Frequently Bought Together
Product details
|
More About the Author
Product Description
Review
"[S]olid advice in how to get out of certain situations with the least damage done.... a strongly recommended read." - "Midwest Book Review"
Business Executive
“A practical guide to every type of difficult person and how best to handle them.”
--This text refers to an alternate
Paperback
edition.
Inside This Book
(Learn More)
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
Most Helpful Customer Reviews
11 of 11 people found the following review helpful
Format:Paperback
I have bought the new edition (wouldn't you, the old one is listed at £30.99 new!), and it now has over 50 types of difficult people described. It features wonderful, positive ways to turn their difficult ways round. The one negative comment on the last edition was that it was very "layman", which is probably why the rest of us like it so much - we don't want a psychology textbook, just a few quick tips! Personally, one of the best bits of advice was in the Introduction, where Leibling says "We often talk about difficult people, labelling an entire person as `difficult' when it truth it may be just one aspect of their behaviour that we have found challenging." That struck me as a great starting point, to quote the author again, on `how to get on with people you don't get on with'. I showed my copy to a friend who is a CEO of a medium size enterprise, and she seized upon it eagerly - as she has every one of these people working for her. I enjoyed the fresh, positive approach, and Leibling's gentle humour throughout the book. Thoroughly recommended.
13 of 14 people found the following review helpful
Format:Paperback
'How People Tick' offers practical solutions to possibly the most difficult
challenge many people face in their lives: how to deal with difficult people
whom you can't avoid, and who may have significant power over you. People at
work.
Leibling has identified a range of 'difficult' types. Apart from giving
practical tips on how to deal with them, he also gives us an insight into
why these people are the way they are. He invites us to look at difficult
types from a place of empathy. This in itself creates space to breathe, and
a willingness to try out some of his tips.
It's an easy read with a fair share of comedic moments. I recommend it
highly!
challenge many people face in their lives: how to deal with difficult people
whom you can't avoid, and who may have significant power over you. People at
work.
Leibling has identified a range of 'difficult' types. Apart from giving
practical tips on how to deal with them, he also gives us an insight into
why these people are the way they are. He invites us to look at difficult
types from a place of empathy. This in itself creates space to breathe, and
a willingness to try out some of his tips.
It's an easy read with a fair share of comedic moments. I recommend it
highly!
12 of 13 people found the following review helpful
Format:Paperback
This enlightened book should be read and kept close to hand by anyone dealing with the general public on a daily basis.
The chapters are clearly laid out taking one systematically through the person, the problem, culminating with tips on how to deal with the "difficult" person.It is written with gentle humour, honesty and a conversational tone. The chapter on competitive people will strike a chord for those living/working with them. The idea of setting them more and more challenges is particularly appealing...
Within the comprehensive chapter lists the reader will encounter client, friend and colleague, and maybe even themselves.
Not just a helpful "How to" book it is also a celebration of the human personality with all its foibles.
The chapters are clearly laid out taking one systematically through the person, the problem, culminating with tips on how to deal with the "difficult" person.It is written with gentle humour, honesty and a conversational tone. The chapter on competitive people will strike a chord for those living/working with them. The idea of setting them more and more challenges is particularly appealing...
Within the comprehensive chapter lists the reader will encounter client, friend and colleague, and maybe even themselves.
Not just a helpful "How to" book it is also a celebration of the human personality with all its foibles.
Would you like to see more reviews about this item?
Were these reviews helpful?
Let us know
Most Recent Customer Reviews
Everything you need to know about managing difficult people
A book that contains some fascinating insights, but what I like about it as much as anything is the style and approach. The book gets straight to the point. Read more
Published 7 months ago by J. Burgess
People Management in 51 Short Lessons
A good-humoured, easy read that carries a lot of thoughtful help for dealing positively with those difficult situations when the easy answer is to dismiss one's colleagues or... Read more
Published 7 months ago by Berkeley
Not what i expected
Bought this book due to the high ratings and expected it too be close to atleast 70% of the ratings, started the book, but dint find it interesting at all and am having difficulty... Read more
Published 7 months ago by reader4035
Good ideas to tackle tricky folk
Packed with good ideas & strategies to tackle tricky situations & people - found it gave quite a few tips to deal with different situations - very very helpful
Published 8 months ago by A. T. Ho
Keep this book close to hand
This book is a must if you intereract with people and let's face it we all do!
It is packed with great and practical tips about how to deal with a wide range of different... Read more
It is packed with great and practical tips about how to deal with a wide range of different... Read more
Published 8 months ago by Jeanette McMullen
Useful, accessible and instructive
I was given this book by a friend and have been dipping into it with fascination. I work as a freelance for various individuals, and have had pleasure in indentifying them from the... Read more
Published 8 months ago by cliquejane
Full of practical tips
Easy to read, great descriptions and a useful reference guide to have on your shelf in time of need.
Published on 3 Feb 2008 by Brown
Great ideas in difficult situations
Full of useful strategies. It's an easy read and very clear. Well worth it.
Published on 21 Jun 2007 by A. T. Ho
Practical tips for dealing with difficult people
This is a no-nonsense guide to handling people you regard as 'difficult'. Mike Leibling is an experienced coach, trainer and facilitator - and it shows. Read more
Published on 1 Jun 2006 by P. Honey
Well worth reading
"How People Tick" is obviously aimed at the business community. However, the book contains so many useful strategies and tips in dealing with "difficult people" that many of the... Read more
Published on 7 Mar 2006 by Mr. Simon G. B. Lucas
Listmania!
|
|
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
