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How to Manage Difficult People: Proven Strategies for Dealing with Challenging Behaviour at Work
How to Manage Difficult People: Proven Strategies for Dealing with Challenging Behaviour at Work
Alan Fairweather
Average Customer Review: 4.3 out of 5 stars  See all reviews (3)
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'A readable psycho babble-free analysis of how to get the best out of others, and a practical guide to dealing with the hostile language they sometimes use...If you want to get better at turning difficult situations to your advantage, this is the book for you.' www.morgagestrategy.co.uk. '...sets... Read More

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