on 26 June 2007
I am amazed at the quality of the ideas and the sheer practically of the methods Jackson sets out in this excellent book.
I have read a number of books on Hoshin Kanri methods but this is the best I have seen, it's not spray on policy deployment, this is the real stuff and demonstrates how these methods should be used.
There are so many companies (some blue chip) using Hoshin Kanri who are quite oblivious of their ineptitude when using these methods, and frankly they are more dangerous, they obviously need this book to learn how to do it properly.
The material in the CDrom back-up the text very well so there is no excuse, you can start straight away.
I am now using this with my company and recommend it to others.