While there has been lots of talk about neuroscience in marketing, refreshingly this book is written by someone with actual first-hand experience under his belt. The big take-out: understanding the brain isn't about manipulation, it's about valuing honesty. In fact, 'aspirational' advertising which overpromises is scientifically proven to be less effective than truthful messaging which evokes an accurate representation of the product experience. Why? It's more than just brand trust - our brain actually rewards us with a pleasurable dopamine hit when our expectations are met.
So, to set your expectations straight, this isn't a text book or psychology manual, it is a candid account of John's own professional and personal journey, setting these insights in the context of London's advertising industry. His style prompts you to reflect on the evolution of the industry and the shifts we've witnessed, and well as wondering what might lie in store as we understand more about the human brain. A thought-provoking and readable book - well worth a look.