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Homedics SBM-400HX 3D Perfect Fit Shiatsu Back Massager

by HoMedics
4.4 out of 5 stars  See all reviews (62 customer reviews)

Currently unavailable.
We don't know when or if this item will be back in stock.


  • 3D massage experience combines shiatsu and vibration massage with soothing heat
  • Deep-kneading shiatsu massage relieves the tightest knots while the rolling massage stretches and relaxes muscles
  • 25 settings including spot massage
  • Plush soft-touch fabric for luxurious feel
  • Includes a carry case (located under the seat) for easy storage and portability
There is a newer version of this item:
Homedics Extended Track Shiatsu Massager with Heat Homedics Extended Track Shiatsu Massager with Heat 4.4 out of 5 stars (46)
91.67
In stock.


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Product Description

Product Description

Discover well-being through a HoMedics massage. The SBM-400HX offers Shiatsu massage with an extended track. Shiatsu is a deeply relaxing and rejuvenating experience invented in Japan using rhythmic finger pressure to stimulate ‘chi’ (vital energy), relieving stress and tension.

HoMedics uses the latest technological advances to provide a range of innovative personal well-being products that allow you to create a unique atmosphere and maintain both your health and your well-being. The extensive range allows you to relax, renew your spirit and simplify your life. From spa treatments to massages, HoMedics provides you with products that help you create that extra special ‘me time’ needed to keep you free from the stresses and strains of everyday life.

Safety Warning

Please refer to the instruction manual, and follow all the safety guidelines before use. Anyone with health requirements ailments should follow the advice of a doctor before opening the item.

Product details

  • Boxed-product Weight: 830 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • Item model number: SBM-400HX-GB
  • ASIN: B003U9VLHO
  • Date first available at Amazon.co.uk: 29 Jun 2010
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (62 customer reviews)
  • Amazon Bestsellers Rank: 34,259 in Health & Personal Care (See Top 100 in Health & Personal Care)
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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
45 of 45 people found the following review helpful
5.0 out of 5 stars Fantastic Product. Great Value. 7 Dec 2012
Verified Purchase
After many hours of searching through different products trying to find as much info as I could, I finally settled on this one.
So before I start, I'm going to answer some of the questions I had before purchasing it.

(All sizes in mm)
The physical size of the massage chair back:
width:435
height:730
thickness:60

Area covered by the rollers (heights measured from the base of the back):
width(widest):200
width(narrowest):50
height(lowest):150
height(highest):600

Seat Dimensions:
width:430
depth:340
thickness:30

The plug lead is about 5m long.

A concern I had was how noisy it would be, and I must say; not very. Stick a mobile phone on vibrate, put it on a hard surface, and it's louder than this chair running normally. With the vibrate function of the chair on, it's probably about the same.

Finally, the heat function; this takes about 5 minutes to warm before you can fully feel it. When it has, it's warm enough to feel through a t-shirt.

With all that said, on to the review. I love this massager. I opted for it in the end because the Homedics 500 and 600 range had many complaints of being too tall, and just as many about a "dead spot" in between the upper and lower rollers. With the extended track, this has no dead spot.

I've used it on my couch, a puffy leather recliner, and a straight hard-backed dining chair, it's fine on all three, however because of the shape of the couch and recliner, I struggled to get it to reach my shoulders and lower back at the same time, if you don't mind shifting a bit, then it's fine. On the dining chair, it reached everywhere without issue.
Read more ›
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12 of 12 people found the following review helpful
3.0 out of 5 stars The whole family likes it 3 Jun 2012
Verified Purchase
We have been using this for a while now, and I'm pleased that the family still drags it out and plugs it in. So many items like this usually find their way to the back of a closet and are never seen again. I cannot give it five stars because it is a little too noisy, and does not do the lowest part of the back. Otherwise, it is one of the better such devices we have owned.
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3 of 3 people found the following review helpful
3.0 out of 5 stars Never leaves my chair but it is really loud 8 April 2013
By shelly
Verified Purchase
It is really nice massage, but it makes a very loud clicking and clunking noise which is not calming at all.
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9 of 10 people found the following review helpful
4.0 out of 5 stars Brilliant 8 Jan 2011
I tried this out in John Lewis before purchasing. I would definitally buy this one over the smaller versions which i also tried, as this one does the whole of your back. It massages from the base of your back right up to your shoulders. I dont like the vibration setting but my favorite is the full back Shiatsu massage with the heat setting turned on. I use this practically every day !
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12 of 14 people found the following review helpful
5.0 out of 5 stars perfect 30 Dec 2010
By iman
In my opinion it's the best back massager copared to Homedics 600H and 500H.
I bought two for my parents and sister , and I recommend it to every one.

Try it In commet or House of fraser before you buy it :)

Good Luck
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20 of 24 people found the following review helpful
4.0 out of 5 stars Great buy 25 Oct 2011
By SK
Purchased this about a month ago, and have used it regularly since. I would recommend it to anyone. As one of the other reviewers mentioned, it benefits from being used in a well constructed chair.

The heat setting is excellent for loosening up knotted and distressed back muscles, and I particularly like the fact you can focus the massage on which ever part of the back needs most attention. Being able to adjust how wide the shiatsu travels across the back is a nice touch, as all shapes and sizes can make good use of it. The heat setting is also excellent, particularly on a crisp autumnal evening!
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1 of 1 people found the following review helpful
4.0 out of 5 stars not made to last 31 May 2013
Verified Purchase
I bought this for my dads birthday, although the whole family uses it. Its a great product in that it feels great, and with the different options for massage it provides, you can pick and choose, and even focus it to one problem area. i personally prefer the "pain" of getting a massage, whereas my mum felt that it dug into her back too much that now she refuses to use it. I personally find it relaxing! Im very glad i bought this model with the extended track as alot of others complained of a dead patch where the massage balls didnt reach, but with this, it easily went up and down my back and if i sit down a bit, get it to go a bit higher onto my shoulders (Im 5 ft 6"). comes with a convenient carry case, and delivery was amazingly quick so was very happy with that. Only thing i would say is that i have not had it long, and its not been over used in any way, we probably use it once a week- or two weeks, and already i can feel the balls have loosened up and I worry they're just going to break/fall off. Need to check the warranty for this thing!
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1 of 1 people found the following review helpful
5.0 out of 5 stars Homedics, great purchase! 25 Jan 2013
Verified Purchase
It was a present for my partner and she loves it. Everybody tried it at Xmas and it was a unanimous hit. You have troubles with your back? Look no further...
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Most Recent Customer Reviews
5.0 out of 5 stars Have a massage when you want it
I bought this after Christmas because a family member got one for Christmas and it was in constant use by everyone over the holiday.
Published 5 months ago by Mark Fisher
5.0 out of 5 stars Love Massage then you will love this.
Feels funny at first, but it's great to use. Watch television and have a massage at the same time. As other people had said you must leave this out on a spare chair, or you won't... Read more
Published 5 months ago by Janice
5.0 out of 5 stars Homedics back massager
An amazing massage machine, I brought it for my parents who use it daily, easy to pack away and use!! A great experience.
Published 6 months ago by nirmal aujla
4.0 out of 5 stars Good value for money
Good value for money, bought it for my wife who suffers with a bad back. She likes it a lot.
Published 6 months ago by kevrob
5.0 out of 5 stars Homedics SBM-400HX Massager
I absolutely love it! The feeling after the massage is great! I would highly recommend it to anyone who needs a massager at home.
Published 6 months ago by Margarita dimitrova
4.0 out of 5 stars Soothes sore backs
This massager is a great buy if you have a tired or sore back. The vibration pattern can be adjusted to suit both your height and where you feel the massaging is most needed. Read more
Published 6 months ago by JRF
5.0 out of 5 stars great massager
After trying one of these in a shop that had sold out, we decided we would buy one, the high back is great as it goes up to my shoulders where other ones we tried didn't. Read more
Published 6 months ago by Pen Name
4.0 out of 5 stars fantastic massager
After a hard days work this is a fantastic device to give you close to real massage....

Massages lower back and upper back. Definately recommend this.
Published 6 months ago by Truthfull
5.0 out of 5 stars Xmas pressie
Best one ever from my perfect hubby, relaxing, good power and fits nicely to any seat with a little manoeuvring xx
Published 6 months ago by Donella Clark
5.0 out of 5 stars It works
For the price, this is really good. It's powerful enough to get a decent masssage whilst watching telly or sitting at your desk.
Published 7 months ago by Nancy Browner
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