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Technical Details
- provides best ever wireless signal
- Smart power save
- Strong wireless 'N' technology
- Easy to set up
Product details
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Product Description
The new BT Home Hub uses 'Smart Wireless' to detect interference and automatically select the strongest wireless channel available. And it doesn't stop there - once you're connected, your BT Home Hub will constantly monitor the chosen wireless channel and automatically switch to a new one if there's too much interference.
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Customer Reviews
Most Helpful Customer Reviews
28 of 29 people found the following review helpful
This router was included in the package when I (very recently) had BT Infinity broadband installed, so I'll review it as part of the Infinity package. I used it to replace a Belkin N wireless router.
The hub was set up by the engineer, and the whole package seems to work well. I got a download speed of 37Mb over a wired connection to my desktop, and 34Mb over wireless to a laptop. The wireless laptop is about 10m away, but that's through a thick solid wall and a ceiling. It's fantastic after my previous 'up to 8Mb' speed of 0.5Mb - 1.5Mb.
I've got a network attached drive, and (provided I turn Windows auto-update off) the wireless laptop plays FLAC files without stuttering. This is an improvement over the Belkin, which occasionally stuttered, though I've maybe just been lucky avoiding network contention so far. I can now watch YouTube on the telly in real time when I link up to my laptop.
The instruction manual is minimalist and fairly useless, though I suspect that's because BT doesn't want its customers changing the base settings. However, the Home Hub software lets you change all the settings fairly easily. You need to go into advanced settings to give your network (SSID) a more memorable name.
So what's not to like? Well, quite a bit.
The Hub does not include an Infinity modem. This is a separate device called the Openreach modem, which links the telephone socket to the Hub. BT's literature says that this modem/hub combination is the only way to connect to Infinity. I suspect this means the only way sanctioned by BT.
Idle, the combined hub/modem uses somewhere between 11-15W more power than my old Belkin Router, which is well over a tenner a year. The hub claims to have an 'energy saving' mode, where you can switch off the wireless antenna for your own chosen time period, but this has no effect on power consumption. The Infinity brochure claims the Hub is the most energy efficient yet etc. etc. This is disingenuous as it can't operate without the modem.
The Hub has 1*1Gig Ethernet socket, and the rest are 100, so you'll still need a 1Gig switch if you want the fastest connection. I can't understand the tight-fistedness of this.
The Hub is only a single band wireless router, so you'll get interference if you live in a dense housing area. The Hub claims to switch channels on the fly if the channel you're on becomes busy, but it's not an effective solution in a busy area. My network download speed dropped from 34Mb to 10Mb in the evening when locals returned and started using their own networks.
In summary, I strongly recommend the Infinity package. However, I wouldn't buy the Hub as a standalone router. Although it is an improvement on my old router, if you just need a new router I think you'd be better paying the extra for a dual band model.
The hub was set up by the engineer, and the whole package seems to work well. I got a download speed of 37Mb over a wired connection to my desktop, and 34Mb over wireless to a laptop. The wireless laptop is about 10m away, but that's through a thick solid wall and a ceiling. It's fantastic after my previous 'up to 8Mb' speed of 0.5Mb - 1.5Mb.
I've got a network attached drive, and (provided I turn Windows auto-update off) the wireless laptop plays FLAC files without stuttering. This is an improvement over the Belkin, which occasionally stuttered, though I've maybe just been lucky avoiding network contention so far. I can now watch YouTube on the telly in real time when I link up to my laptop.
The instruction manual is minimalist and fairly useless, though I suspect that's because BT doesn't want its customers changing the base settings. However, the Home Hub software lets you change all the settings fairly easily. You need to go into advanced settings to give your network (SSID) a more memorable name.
So what's not to like? Well, quite a bit.
The Hub does not include an Infinity modem. This is a separate device called the Openreach modem, which links the telephone socket to the Hub. BT's literature says that this modem/hub combination is the only way to connect to Infinity. I suspect this means the only way sanctioned by BT.
Idle, the combined hub/modem uses somewhere between 11-15W more power than my old Belkin Router, which is well over a tenner a year. The hub claims to have an 'energy saving' mode, where you can switch off the wireless antenna for your own chosen time period, but this has no effect on power consumption. The Infinity brochure claims the Hub is the most energy efficient yet etc. etc. This is disingenuous as it can't operate without the modem.
The Hub has 1*1Gig Ethernet socket, and the rest are 100, so you'll still need a 1Gig switch if you want the fastest connection. I can't understand the tight-fistedness of this.
The Hub is only a single band wireless router, so you'll get interference if you live in a dense housing area. The Hub claims to switch channels on the fly if the channel you're on becomes busy, but it's not an effective solution in a busy area. My network download speed dropped from 34Mb to 10Mb in the evening when locals returned and started using their own networks.
In summary, I strongly recommend the Infinity package. However, I wouldn't buy the Hub as a standalone router. Although it is an improvement on my old router, if you just need a new router I think you'd be better paying the extra for a dual band model.
2 of 2 people found the following review helpful
I've been having problems with my home hub 1,now 6 year old, having to continually reset it. Reading other reviews I decided to update to this device, I now wonder why I did not do it before. Desktop hard wired & laptop wireless both working well with no interuptions. Would thouroughly reccomend.
2 of 2 people found the following review helpful
I had BT Home 2, and was fed up with the signal dropping all the time, so decided to try the BT Home Hub 3! I can say that I havent had any problems whatsoever since it was installed.
Before with the Hub 2, every day 3/4 times a day this hub would have to be restarted, however not had the same problem with Hub 3, and I have more wireless items running off it. 2 Phones, Ipad, laptop and my pc, but even that has had no problems either.
Easily intstalled if you have the previous hubs. It's also compatible with my wireless printer, where Hub 2 wasnt.
So pleased with this purchase.
Before with the Hub 2, every day 3/4 times a day this hub would have to be restarted, however not had the same problem with Hub 3, and I have more wireless items running off it. 2 Phones, Ipad, laptop and my pc, but even that has had no problems either.
Easily intstalled if you have the previous hubs. It's also compatible with my wireless printer, where Hub 2 wasnt.
So pleased with this purchase.
Most Recent Customer Reviews
Big improvement
This Home Hub was bought to replace a BT Home Hub 1.0. I no longer keep losing my broadband connection and the speed has improved noticably.
Published 4 days ago by Marioski
BT Home Hub 3
Previously had a Linksys router but continually having problems with BT Vision. This has solved the problem and works well with all PCs in the house.
Published 8 days ago by Steve H
Grumpy customer
The product arrived when promised and performs well. Easy to set-up and a big improvement on the previous BT home hub. Read more
Published 2 months ago by Philipgl10
Home hub 3
Works well - for a very limited time. FIrst one worked spasmodically for a month, the replacement lasted all of twelve hours, now waiting for third one to arrive. Read more
Published 2 months ago by wilbur
better than hub 2
The new BT hub 3 is much better than the old hub 2 in terms of reliability of connection. I had a lot of problems with the hub 2 with the connection to the internet constantly... Read more
Published 3 months ago by Ms. M. Potter
Works seamlessly
Easy to set up, works seamlessly-wireless laptop, printer, mobile phone and kindle all worked without any hiccups. Read more
Published 3 months ago by Papillon
Mistake by non-BT customer
Made the mistake of thinking that as this was available to buy other than from BT, that it could be used on a broadband service from another provider. Read more
Published 4 months ago by Technophobe
works but is ugly
i like the colourful lights, and the router is simple to use. we got ours free when we renewed the BT contract, if you call them up and ask you can have one without paying for it,... Read more
Published 5 months ago by tomnomnom
Wireless N Support Poor
I was sent this router by BT when I joined their BT Total Broadband package. I've had this for a few months now and had a chance to try most of the settings out. Read more
Published 5 months ago by J Cizzle
Effective wireless connection
To date this has been the best connectivity I have had with an home hub. My son and daughter use their laptops in their rooms and both have remarked on how strong the signal is.
Published 5 months ago by Terence
Listmania!
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