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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations [Hardcover]

Rob Cross , Andrew Parker
4.5 out of 5 stars  See all reviews (4 customer reviews)
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Table of Contents

Preface

Part 1 How Work Really Gets Done in Organizations

Chapter 1 The Hidden Power of Social Networks

Chapter 2 Across the Great Divide: Finding and Fixing Critical Disconnects in Organizations

Chapter 3 Knowing What We Know: Developing a Sense and Respond Organizational Capability

Chapter 4 Charged Up: Creating Energy in Organizations

Part 2 How Managers Manage Social Networks

Chapter 5 Pinpointing the Problem: Improving Networks through Individuals

Chapter 6 Building Bridges: Initiating, Developing and Maintaining Networks

Chapter 7 Breaking the Mold:Aligning Organizational Context To Sustain Appropriate Network Patterns

Chapter 8 Uncharted Territory: The Future and Challenges of Networks in Organizations

Appendix A Conducting and Interpreting Social Network Analysis

Appendix B Tools for Promoting Network Connectivity

Notes

Bibliography

About the Authors

Index


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