- Paperback: 224 pages
- Publisher: Harvard Business School Press (1 April 2001)
- Language English
- ISBN-10: 1578515556
- ISBN-13: 978-1578515554
- Product Dimensions: 20.3 x 14 x 1.8 cm
- Average Customer Review: 2.3 out of 5 stars See all reviews (3 customer reviews)
- Amazon Bestsellers Rank: 83,674 in Books (See Top 100 in Books)
- See Complete Table of Contents
