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Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests: How to Plan, Design, and Conduct Effective Tests [Kindle Edition]

Jeffrey Rubin (Author), Dana Chisnell (Author), Jared Spool (Foreword)

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Print List Price:	�42.50
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Length: 384 pages
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Product Description

Whether it?s software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You?ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product?s usability, and more.

From the Back Cover

Is your product user–friendly? Take these steps to find out

Whether it′s software, technical documentation, a cell phone, or a refrigerator, your customer wants — no, expects — your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step–by–step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all–important marketplace advantage: products that perform the way users expect.

Learn to recognize factors that limit usability
Decide whether testing should occur in a lab setting or at the site where the product is used
Set up a test plan to assess goals for your product′s usability
Choose and train effective test moderators
Decide on the best way to collect and review data
Report the results and make recommendations
Learn user–centered design principles and practices — the context for usability testing
Reap the benefits of templates, tables, models, case studies, and other tools of the trade

Companion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates

See all Product Description

Product details

Format: Kindle Edition
File Size: 4399 KB
Print Length: 384 pages
Publisher: Wiley; 2 edition (12 May 2008)
Sold by: Amazon Media EU S.� r.l.
Language English
ASIN: B001DA42S2
Text-to-Speech: Enabled

Amazon Bestsellers Rank: #208,321 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
- #77 in Kindle Store > Books > Nonfiction > Science > Experiments, Instruments & Measurement

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More About the Authors

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Jeffrey Rubin

Dana Chisnell

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Most Helpful Customer Reviews on Amazon.com ^(beta)

Amazon.com: 8 reviews

9 of 9 people found the following review helpful

Great reference book for usability testing 18 July 2009

By G�cza Zolt�n K�roly - Published on Amazon.com

Format:Paperback

This book is a very thorough reference book for usability testing. It's a bit lengthy and covers lots of topics but very well structured so you can always jump to a specific subject if you have questions about it.

It covers most of what you need to know to start testing (from designing the test until analyzing it) and advanced methods as well (like playing the devil's advocate during a session).

The book is mostly focused on the methodology, though there are many practical tips and good ideas on how to improve in testing.

I love it as a reference book, I always find myself re-reading the book before and after conducting tests. I'd recommend it to professionals who are new to usability testing and also for practitioners who would like to deepen their knowledge.

8 of 8 people found the following review helpful

Must-read 25 Mar 2010

By Stephen Krug - Published on Amazon.com

Format:Paperback

For 14 years, Jeff Rubin's Handbook has been one of the most useful resources for anyone interested in doing usability testing.

Now Dana Chisnell has done an outstanding job of bringing it up to date--and much more. From cover to cover, it's full of useful insights about every aspect of testing, based on the cumulative experience of two seasoned---and very smart--practitioners. And it's a pleasure to read.

If you do usability testing, or you're interested in learning how it's done, this book is a must-read.

11 of 12 people found the following review helpful

led me to userfly 29 July 2010

By Jeff - Published on Amazon.com

Format:Paperback

This book is absolutely perfect. I received my copy of it last night and stayed most of the night reading through it as I simply couldn't put it down. I've been working as an interaction designer / usability tester for a couple of years and this has overnight become my new favourite reference book. It's easy to read without glossing over essential detail (a criticism I have of many modern usability books). This book is filled with practical advice on how to communicate data, manage integrity and measure the user experience in a business setting.

I followed the recommendations and researched a method to cheaply run user tests and decided on [...]. It allowed me to view videos of my users interacting with my site!!

› Go to Amazon.com to see all 8 reviews

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Popular Highlights

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Effectiveness refers to the extent to which the product behaves in the way that users expect it to and the ease with which users can use it to do what they intend. &quote;

Highlighted by 19 Kindle users

Learnability is a part of effectiveness and has to do with the user's ability to operate the system to some defined level of competence after some predetermined amount and period of training &quote;

Highlighted by 17 Kindle users

Efficiency is the quickness with which the user's goal can be accomplished accurately and completely and is usually a measure of time. &quote;

Highlighted by 17 Kindle users

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