- Paperback: 352 pages
- Publisher: John Wiley & Sons (23 May 1994)
- Language English
- ISBN-10: 0471594032
- ISBN-13: 978-0471594031
- Product Dimensions: 23.5 x 19 x 2.1 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (3 customer reviews)
- Amazon Bestsellers Rank: 742,257 in Books (See Top 100 in Books)
- See Complete Table of Contents
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More About the Author
Product Description
Product Description
A supremely usable nuts–and–bolts guide for beginners. A daily tool of the trade for specialists. Handbook of Usability Testing gives you practical, step–by–step guidelines in plain English. Written by Jeffrey Rubin, it arms beginners with the full complement of proven testing tools and techniques. From software, GUIs, and technical documentation, to medical instruments, VCRs, and exercise bikes, no matter what your product, you′ll learn to design and administer extremely reliable tests to ensure that people find it easy and desirable to use.
∗ Requires no engineering or human factors training
∗ A rigorous, step–by–step approach––with an eye to common gaffes and pitfalls––saves you months of trial and error
∗ Liberally peppered with real–life examples and case histories taken from a wide range of industries
∗ Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade
∗ Requires no engineering or human factors training
∗ A rigorous, step–by–step approach––with an eye to common gaffes and pitfalls––saves you months of trial and error
∗ Liberally peppered with real–life examples and case histories taken from a wide range of industries
∗ Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade
About the Author
JEFFREY RUBIN owns a human factors consulting firm specializing in the analysis, design, engineering, and testing of computer–based systems for usability. His clients include AT&T Bell Labs, IBM, and Hewlett–Packard. He was an early member of Bell Labs’ Human Performance Technology Center where he developed testing methodologies. A well–known speaker in the field, he has presented for The Society of Technical Communication and the Human Factors Society.
Inside This Book
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First Sentence
In this opening chapter I would like to explore this question, discuss why the situation is exacerbated today, and examine the overall antidote to this problem of hard-to-use products. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
In this opening chapter I would like to explore this question, discuss why the situation is exacerbated today, and examine the overall antidote to this problem of hard-to-use products. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
Format:Paperback
I found this book to be very helpful in assisitng me to evaluate the usability testing efforts of an agency performing some front end design for my company. It allowed me to enter into an intelligent debate with them, argue on some finer points and ultimately to receive a lot more useful information from the tests we have conducted than would have been the case otherwise
5 of 5 people found the following review helpful
Format:Paperback
This handbook is certainly worth the time reading, if not for the very practical examples offered. As a handbook, I would have expected a more scientific approach, but as far as it goes, the examples given make up for it. It gives you examples of acceptance criteria and, for instance, different settings of the usability environment with pro's and con's.
3 of 3 people found the following review helpful
Format:Paperback
Mr. Rubin provides some of the principles of User Centered Design and explains how to perform a usability test session to ferret out some of the usability problems. A wonderful guide for someone who will be performing usability tests and would like to be able to refer to some guidelines, report formats, and technique suggestions.
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