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Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance) Hardcover – 8 Apr 1999


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About the Author

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.

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First Sentence
Much has been written about the need for the human resource development function to become more accountable and measure its contribution. Read the first page
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Amazon.com: 4 reviews
10 of 10 people found the following review helpful
Everything you need to know! 9 Sept. 2002
By A Customer - Published on Amazon.com
Format: Hardcover
Many books on program evaluation focus on complicated techniques, theories, and processes. Phillips' 'Handbook' presents training evaluation in a practical, useful manner. Each chapter clearly presents the whys and hows of training evaluation. He presents the research fundamentals, but also considers the feasibility of many processes used by researchers--offering options to those of us who need evaluation, but work in the 'real-world'. This is by far the best book on evaluation!
9 of 9 people found the following review helpful
Best handbook on training evaluation available. 15 Oct. 2001
By A Customer - Published on Amazon.com
Format: Hardcover
The 3rd edition of the Handbook of Training Evaluation and Measurement Methods is the most comprehensive text on the process to evaluate training programs. The book is used in organizations as well as colleges and universities to help practitioners and managers of training evaluation understand the process as well as the importance of evaluating all training programs. If it's worth doing -- it's worth measuring! This book is definitely worth buying!
Five Stars 8 Aug. 2014
By Jeon Je Pil - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Excellent
10 of 28 people found the following review helpful
Handbook of Training Evaluation and Measurement Methods (Imp 14 Jun. 2000
By A Customer - Published on Amazon.com
Format: Hardcover
I have been for more than 10 years working with clients in the training & education area and it is important to measure the ROI on training. Corporate accounts needs to have tangible ways to compare different training initiatives and this books helps consultants and clients to show results.
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