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A Handbook of Human Resource Management Practice [Paperback]

Michael Armstrong
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Table of Contents

Contents
List of figures
List of tables
About the author
Foreword

PART I HUMAN RESOURCE MANAGEMENT

1 HRM: characteristics, impact and context

2 HRM: development and issues

3. Role of the HR function

4. Role of the HR practitioner

5. Evaluating the HR function

6. International HRM

PART II HRM PROCESSES

7. Strategic HRM

8. HRM policies

9. The role of HR in facilitating and managing change

10. Competency based HRM

11. Knowledge management

12. Analysing and describing jobs and roles

PART III ORGANIZATIONAL BEHAVIOUR

13. Characteristics of people

14. Motivation

15. Commitment, job satisfaction and job engagement

16. How organizations function

17. Organizational culture

PART IV WORK AND EMPLOYMENT

18. The nature of work

19. The employment relationship

20 . The psychological contract


PART V ORGANIZATION, JOBS AND ROLES

21. Organization design

22. Organizational development, change and transformation

23. Job and role design

PART VI EMPLOYEE RESOURCING

24. Human capital


25. Human resource planning

26. Talent management

27. Recruitment and selection

28. Selection interviewing

29. Selection tests

30. Introduction to the organization

31. Release from the organization

PART VII PERFORMANCE MANAGEMENT

32. The basis of performance management

33. Performance management processes

34. 360-degree feedback

PART VIII HUMAN RESOURCE DEVELOPMENT

35. Strategic human resource development

36. Organizational learning and the learning organization

37. How people learn

38. The delivery of learning and training

39. E-learning

40. Management development

41. Career management: management succession and career planning

PART IX REWARDING PEOPLE

42. Reward management

43. Job evaluation

44. Market rate analysis

45. Grade and pay structures

46. Contingent pay: paying for performance, competence, skill and contribution

47. Rewarding special groups: directors, expatriates, sales representatives

48. Employee benefits, pensions and allowances


49. Managing reward processes

PART X EMPLOYEE RELATIONS


50. The framework of employee relations

51. Employee relations processes

52. Negotiating and bargaining

53. Employee voice

54. Communications

PART XI HEALTH, SAFETY AND WELFARE

55. Health and safety

56. Welfare services

PART XII EMPLOYMENT AND HRM SERVICES

57. Employment practices

58. HRM procedures

59. Computerized human resource information systems

APPENDICES

Appendix A Training techniques

Appendix B Example of an attitude survey

References
Subject index
Author index

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