About the Author
Alan Burton-Jones heads an international management consultancy practice headquartered in Australia and is a senior visiting lecturer at New South Wales, Griffith and Bond Universities. His academic research focuses on the role of knowledge in organizations and the links between strategy, intellectual resources and organizational effectiveness. He is the author of Knowledge Capitalism: Business, Work and Learning in the New Economy
(Oxford University Press, (1999) (Nikkei 2002) and his writings have also been published in a number of leading international journals. He contributed to the Australian government report on the knowledge-based economy in APEC countries (DISR 2000) ,the first national Knowledge Management Framework published by Standards Australia and the establishment of the Asia-Pacific Learning and Knowledge Management Council (pan-Pacific industry forum).
J.-C. Spender served in experimental submarines in the Royal Navy, then studied engineering at Oxford (Balliol), worked as a nuclear submarine reactor engineer with Rolls-Royce & Associates, a sales manager with IBM (UK), a consultant with Decision Technology International (Boston), and an investment banker with Slater-Walker Securities. His PhD thesis (Manchester Business School) won the Academy of Management's 1980 A.T. Kearney PhD Research Prize, later published as Industry Recipes (Blackwell, 1989). He served on the faculty at City University, London, York University, Toronto, UCLA, and Rutgers. He was Dean of the School of Business and Technology at SUNY/FIT before retiring in 2003. He now researches, writes, and lectures on organization theory, strategy and knowledge management in the USA, Canada, and Europe, with Visiting Professor appointments at Lund University, ESADE, Cranfield, Leeds, and Open Universities.