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HP Officejet Pro 8500A e-All-in-One Web Enabled Printer (Print, Scan, Copy, Fax, Wireless, e-Print)

by HP

Available from these sellers.
1 new from £499.99 2 used from £75.00
  • 6,1 cm Touch Screen display to have web content at finger tips
  • EPrint – print from anywhere, anytime with any mobile device
  • Laser-comparable speeds up to 15 ppm black,11 ppm color
  • Connect to your network wirelessly or with built-in Ethernet
  • ENERGY STAR® qualified - Save energy and conserve resources.
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Product Information

Technical Details
Item Weight13 Kg
Product Dimensions50.2 x 41.8 x 28.3 cm
Item model numberCM755A
SeriesOfficejet PRO 8500 A E A910A
Wireless Type802.11B, 802.11G, 802.11n
Wattage25 watts
Additional Information
Best Sellers Rank 35,874 in Computers & Accessories (See top 100)
Shipping Weight16 Kg
Date First Available1 Sep 2010

Product Description

Product Description

HP TouchSmart screen
Features of the Officejet Pro 8500A e-All-in-One. Click here for a larger image

The Officejet Pro 8500A e-All-in-One is designed for micro/small business users wanting a network-ready all-in-one capable of delivering premium quality colour, and black and white at exceptionally low cost per page.

Getting to know the HP Officejet Pro 8500A e-All-in-One series

Make a professional impression with water-resistant color prints, borderless marketing materials, or other documents for up to 50 percent lower cost per page compared with color laser All-in-Ones.1,2 Tap the touchscreen3 to access apps and print from the web without a PC4—or print from anywhere with HP ePrint.5 Enhance your productivity with Ethernet and wireless connectivity,6 automatic two-sided printing and innovative copy features.

Save up to 50 percent per colour page compared with Lasers 1

Deliver standout, dynamic documents and professional-quality prints with vivid colours and laser-quality text when you use HP Officejet Inks.

Print More before replacing cartridges with economical individual ink cartridges HP's ink-delivery system features four individual ink cartridges, as well as specially designed printheads, so you replace only the ink cartridge that runs out. With high-capacity, individual ink cartridges, print more pages before replacing your ink cartridge.8 You can print up to 2,200 pages before replacing the high-capacity black cartridge and up to 1,400 pages9 before replacing a high-capacity color cartridge. The individual ink cartridges and printheads deliver consistent high quality, fast color printing, exceptional value, and ease of use.

HP ePrint technology
ePrint technology lets you print at your convenience using any email-capable device. Click here for a larger image

Print anytime, anywhere with HP ePrint 5 and any email enabled device

Print your documents on the go—without a PC—with HP ePrint.5 Use your email enabled device to print to the nearest web-connected printing device across the room or across town. And when you are in the office, the e-All-in-One offers apps that enable you to quickly access the internet, obtain documents, and print them faster and with less hassle—without using a PC. 4

Print from the web and mobile devices—PC free5

Create the crucial connection between your business and your documents. HP ePrint technology lets you print at your convenience using any internet-capable printing device. HP ePrint technology liberates printing from your home or office by allowing you to print content while traveling or simply out and about from your mobile phone, laptop, mobile device or any other email enabled device.

Because larger documents, presentations, and PDF files can be difficult to read on small, handheld device screens, you can print documents from your mobile device to read or take with you.

HP ePrint logo


Easily print on the go using one of two methods:
1. Download the app (ePrint) from your provider and you're ready to print. Use your mobile device to locate the printing device closest to you. Then simply send your documents to a web-connected printing device and pick up the pages.
2. Attach your document to an email message. Forward that message to a web‑connected printing device from your email-capable device and collect your printed document.


For further protection, HP offers you the option to place your printer in "protected" mode. This mode lets you limit access to your web-connected printer by creating a "preferred sender" list of the email addresses of family members, friends, business associates, or others that you allow to send email to your printer. Only email messages indicating they are sent from a preferred sender will be sent to your printer.

You can place your printer in protected mode and specify who is allowed to print to your printer by visiting www.hpeprintcenter.com and registering your printer. You also have the option to disable the ePrint service at any time.

To get started with ePrint, you simply need to press the Wireless button on the front panel of your HP web-connected printer, and select the Web Services menu. From here, you can turn the ePrint service on or off, view your printer‟s email address on the front-panel display, and print an information page (some updates may be required to enable certain functionality). For more detail, please see the Setup Guide included with your printer.


Produce professional-looking two-sided documents without standing by the e-All-in-One and handling every page. Automatically scan, copy, or fax two-sided documents. Routinely printing documents on both sides reduces your printing costs, virtually doubles the device's input capacity, and makes paperwork more manageable.

Load documents and walk away. The e-All-in-One includes a 50-sheet automatic document feeder (ADF). You can copy, scan, or fax up to legal-sized originals from the ADF, including two-sided document scanning. (Refer to the "Product walk-around" on the page to learn which options are available for this model.)

Add input capacity and replenish the paper tray less often by adding an additional 250-sheet input tray.

Change how you print with Web Connected Apps - No PC required

The e-All-in-One's easy-to-access features transform the way you use your printing device. Complete more tasks without your PC. Simply touch the screen to copy, scan, or fax documents—or select Apps to access the internet or obtain documents.3 Use the front-facing USB port or memory card slots to access saved documents or photos and print them quickly.

Touch, access, store, and print your business information in seconds

This HP web-enabled e-All-in-One includes apps that you can access from your device's touchscreen control panel.4 These apps are special print applications available exclusively to HP web-enabled printing devices.

Apps connect your device to the internet in an altogether new and seamless way. Choose from a growing library of apps that make printing faster, simpler, and more useful than ever. Access your documents and print them in one touch from your e-All-in-One. Use the apps to:
1. Keep commonly used business forms—invoices, contracts, receipts, and more—at your fingertips. Print them when you need them without a PC.
2. Store documents online—not on your PC. Easily scan and store your documents online, then access and print your documents when you need them.

And there's more

Visit the HP ePrintCenter to choose from many more available apps and customize your HP Touchsmart Screen with your favorite web content by touching the 'Get More' option. Hp.com/uk/ePrintCenter

HP TouchSmart screen


Stay connected and share resources—more users can access the same printer with wireless networking and built-in Ethernet.8 Connect directly to a computer, using the included Hi-Speed USB 2.0 port.

Affordable Networking to meet the needs of your business

The e-All-in-One offers affordable networking to meet the needs of your small business:

  • Enables convenient sharing—Designed to handle up to five network users
  • Provides simple installation—The e-All-in-One's software includes step-by-step instructions. No specialized networking skills are required
  • Supports mixed operating system environments—Personal computers and Macintosh computers can be on the same network
  • Saves space in the office—There's no need for each user to give up desk space for an e-All-in-One
  • Offers easy print management—The HP Embedded Web Server lets you manage the e-All-in-One from any computer on the network. HP Web Jetadmin provides a single support tool for managing groups of e‑All‑in‑Ones and other devices
Wireless (Wi-Fi) networking

The HP Officejet Pro 8500A e-All-in-One series includes built-in wireless networking, so you can connect the e‑All‑in‑One directly to a Wi-Fi network without using an externalprint server. Wireless networking allows work teams with a wireless router and a notebook or desktop computer with a wireless card or adapter to print via a wireless connection—there's no need for a cable between the computer and the e‑All-in-One. And data travels quickly, at speeds up to 300 Mbps across distances of up to 100 feet (30.5 meters).6 The benefits that are unique to built-in wireless networking include: Increases mobility—Place the e-All-in-One anywhere in your wireless network environment.
Reduces cable clutter—Keep your office environment tidy and organized with fewer cables.
Simplifies relocation—Fewer cables make it easier to move equipment from one location to another. There's no need to purchase expensive networking cables or invest time installing networking wires.

conserve energy with Eco Tips. Click here for a larger image

Save Energy and Conserve Resources

Reduce costs, save resources, and minimize the impact of printing on the environment with this space-saving e‑All-in-One. An environmental leader, this e-All-in-One consumes up to 50 percent less energy than color laser e-All-in-Ones.1 Plus, you save time, money, and paper with built-in two-sided printing. This product is designed to make it easier for you to save money and conserve resources. Discover how easy it can be to conserve energy and recycle effectively by selecting Eco Tips located in the Discover section of the touchscreen.

Consume less energy

Consume up to 50 percent less energy than color laser All-in-Ones.1 Save money through reduced energy costs by using an e-All-in-One that meets U.S. Environmental Protection Agency (EPA) strict energy efficiency guidelines. Consume virtually no power during idle mode, and because the e-All-in-One employs Instant-on Technology, experience no additional time for warm up. LED technology is also cleaner, more reliable, and more energy-efficient than fluorescent tube technology.

Save resources

Easily recycle materials, save paper, and use fewer resources across the entire lifecycle of the e-All-in-One. Consume up to 50 percent less paper by printing multiple pages on a single sheet, using automatic two‑sided printing. Save even more energy and paper by scanning or faxing to a PC, network folder, or to email. PC Fax Send enables paperless sending and archiving. In managed print environments, HP Web Jetadmin cuts the cost of paper consumption. Set automatic two-sided printing for individual devices or entire fleets (for two‑sided printing capable devices) reducing the cost and volume of paper used by up to 25 percent. Reduce your impact. Printing the same number of pages, this HP Officejet Pro e-All-in-One will use up to 80 percent fewer supplies and packaging, by weight, than a similar color laser printer.1 Simplify the management and disposal of products, and recover some of their value at end of use. Through HP Planet Partners—a free, convenient return and recycling program available in more than 49 countries—you can be assured cartridges won't end up in a landfill.10 All returned Original HP print cartridges go through a multiphase recycling process where they are reduced to raw materials that are used to make new metal and plastic products.

Count on affordable printing

Original HP supplies

Ink is much more than just coloured water; the unique, hi-tech formula for HP ink is designed to work with all the mechanical parts of the print cartridge, and the printer itself, to deliver high quality results across a wide range of papers, in a variety of environmental conditions.

Why Original HP Inks?

It takes up to three years to develop new inks, so a huge amount of work goes into producing Original HP Inks, from the selection of superior ingredients to precision engineering of both the chemical formula of the ink and the high-performance ink cartridge components.

The print cartridge itself is the product of years of research and development and is much more than just an ink tank. The integrated print head on an HP cartridge includes an intelligent circuit that controls the hundreds of nozzles, each finer than a human hair, which deliver the ink onto the page. Each drop of ink is fired onto the page on the back of a tiny vapor blast of heat 7 times the intensity of the sun that lasts for just two millionths of a second; this energy blast exposes the ink drop to forces up to one million G's. Some of the latest Original HP ink cartridges can deliver in excess of 29 million drops per second.

In many of HP's home printers, over 50 percent of the printing technology is contained within the cartridge itself; which means every time you replace your Original HP Ink Cartridge you are installing a brand new print engine. Original HP Inks are developed in conjunction with HP papers to ensure maximum compatibility and performance. The result is the perfect balance of colour, permanence and reliability.

Value XL cartridges

For High Volume printing choose high capacity XL cartridges:

  • Best Value for large volumes of printing
  • More prints with fewer cartridges
  • Up to 50 percent less cost per page with XL cartridges11
Officejet Value Pack
  • Create professional-quality marketing material for less
  • Print only what you need and when you need it
  • Produce customer-specific marketing material

Original HP Paper

Regardless of what your ideas call for HP offers papers for all occasions: from inkjet paper for everyday usage to transparencies,brochure papers and photos papers. For more information go to hp.com/supplies.

Professional Paper

Original HP Professional Paper with HP ColorLok Technology –combined with HP Officejet printers – enable improved print quality with strong, deep black, consistently brilliant colours, as well as waterproof documents. For more information see hp.com/supplies.

1 Compared with the majority of color laser e-All-in-Ones 2 On brochure and photo paper only.
3 Available features depend upon model selected. See "Product walk-around" on the page for more information.
4 Requires an internet connection to the printer. Services may require registration. Apps availability varies by country. For details, see www.hp.com/go/eprintcenter
5 May require an internet connection to the printer. Feature works with any internet- and email-capable device. For details, see www.hp.com/go/eprintcenter
6 Wireless performance depends upon physical environment and distance from access point.
7 Available via Ethernet or wireless network connections only. Not available via USB connections.
8 Based on HP internal testing using a range of plain papers, including papers with the ColorLok® logo. For details, go to www.hp.com/go/printpermanence
9 Average based on ISO/IEC 2479 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details, see www.hp.com/go/learnaboutsupplies
10 HP ink cartridge return and recycling is available in 49 countries and territories around the world, covering 88 percent of the addressabl market; see www.hp.com/recycle for details.
11 Based on comparison of cost per page of HP 350 vx 350XL cartridges. Cost per page has been calculated based on HP recommeded resale price and HP published yield. Actual prices may vary. Actual yields vary based on printer used ,images printed and other factors (see www.hp.com/go/learnaboutsupplies). Results for other cartridges will differ.

Box Contains

  • CM755A HP Officejet Pro 8500A e-All-in-One (A910a)
  • HP Automatic Duplexer
  • HP 940 Black Officejet Ink Cartridge
  • HP 940 Introductory Ink Cartridges (Cyan, Magenta, Yellow)
  • HP 940 Officejet Printheads (Black and Yellow, Magenta and Cyan)
  • Printer software and user’s guide on CD-ROM
  • Getting started guide
  • Setup poster
  • Power cable
  • Phone cord

  • Customer Questions & Answers

    Customer Reviews

    3.2 out of 5 stars
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    Most Helpful Customer Reviews

    29 of 29 people found the following review helpful By evansdav on 18 Jan 2011
    I set this up at the weekend and it's been great. To be honest, setting it up was a bit of a bore as it took an age to calibrate, align and clean (30ish minutes) and the software supplied to get it up and running with my Macs has been the easiest so far. Print quality is good, speed is much quicker than I have been used to (it's always easy to say it could be quicker) and wifi seems more reliable than my last HP wifi printer.

    I've read reviews that the all-black style is a little industrial but personally I find it very modern yet unobtrusive in my office.

    Worth a serious look if your in the market for a new printer.
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    23 of 23 people found the following review helpful By Hollowayspad on 10 April 2011
    A fantastic all in one printer from HP. However beware. The fax requires an analogue telephone line. HP were keen to tell me that the product does not work through a digital line. WRONG WRONG WRONG!!! Come on HP everywhere is now digital. So does this mean that this product is not fit for purpose in the UK. If you speak to HP the answer is Yes however by purchasing a 2 pin RJ11 cable everything is suddenly OK. HP tells you not to use any other cable than that supplied!!!
    As for the other features of this printer, I can't find a single fault. It looks good, printing speed very fast , photo quality prints excellent. One minus point is that the printer takes a while to check itself from time to time other than that all is good.
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    19 of 19 people found the following review helpful By Andrew Lloyd Gordon on 26 July 2011


    Works a treat. Simple to install. Reliable (so far) and beats having a computer tied to a printer.

    Downsides: large desktop foot print. Slow-ish to start. Print quality OK.


    I did a stupid thing once I'd bought this printer. I read the reviews about it AFTER I'd paid for it!

    I know, I know. That's not the way you're supposed to do it...

    You're supposed to check out the reviews for a product and then use your red laser scanner on your smartphone to find the best price, ask all your friends on Facebook, send out a tweet, spend hours and hours online checking out all of the review sites and trawling around the forums to find out what people really think.

    Only THEN are you supposed to buy the right product at the right price!

    But I fell for a special deal and bought this machine on a whim.

    And I'm glad I did.

    Despite some of the negative reviews I (have now) read, the printer was very easy to set up and install. I had it working and 'speaking' with two laptops, one ipad and 2 smartphones in our home within about an hour of it being unwrapped.

    The print quality is great. Not as detailed or as fine as say an high-end laser printer but it serves our general needs well. The ability to scan, photocopy and fax (who needs a fax these days?!) is also very welcome.

    But it's the wonder of wifi-enabled printing that really does it for me. It's fantastic to be anywhere in the house and being able to send a photo, map or document to the printer anytime you want. And all without having to fiddle with memory cards or cables. Bliss!
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    14 of 14 people found the following review helpful By R. Mcintyre on 4 Jun 2011
    We bought one of these when the paper handling on our trusty duplex colour laser grew too erratic. We had an urgent print run and were won over by the HP's inexpensive page cost.

    The long and the short is that the printer is adequate, however its much vaunted wifi connection is a disaster area. You can actually print from the computers (not dependably), but the most frequent thing we ever see is "unable to establish two-way communication with the printer". I have that pat 'cos I've seen it so often. I doubt I'll ever persuade the brute to send a fax from a computer.

    The web browser can find it and talk to it, the router knows it's there, even my ruddy mobile phone detects it but HP's software can't. You can input it's location manually. "it's at, mate". "Ah, yes, that printer, the HP Officejet 8500 A910. Nah, still can't see it". Hmmmmm...

    Anyway, we sent it back to HP, who took weeks to decide what to do, and in the interim we bought another manufacturer's duplex colour laser for the print run, still unresolved. Comparisons are odious, as they say, especially comparing the HP's network communication with almost anything else except the toaster. No, the replacement printer can't talk back to HP's software either. The laser is in daily use, and the HP is available to whichever machine it's talking to today.

    All in all, having spent about a working week twiddling with it, I could only recommend this machine to computer enthusiasts who just love guddling with the settings on a network which every machine on earth can access except this stupid printer. Everyone else - if it doesn't work right out the box don't hang on to it too long like we did, hoping you'll be able to fix it. Send it back immediately.
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    6 of 6 people found the following review helpful By Mike Sutton on 5 April 2011
    I've lived with this machine a month now and it's been far from a pleasant experience.

    The good first: a fast print speed, good quality output and beautiful looks (at least until it gets a fingerprint on it).

    But it's biggest issue is the paper handling. The first time I loaded paper into it it grabbed a number of sheets and paper jammed. I had a play with the paper tray and noticed that I had pushed the paper too far in because there was only a slight notch stopping the paper.

    So, now I'm careful not to push the paper past the notch, but now it has great problems grabbing a sheet of paper. It turns out you need to force the paper past this 'notch' to get it to grab the paper, but push it marginally too far and will will go back to grabbing several sheets and jamming. Aargh!

    Do a large print job and the output paper will become a horrible mess and not stack up neatly.
    It takes about three minutes to switch on from cold. So my old habit of switch on, print, switch off is no longer an effective strategy. You either need to remember to switch it on several minutes before you need it, or leave t switched on all day, which rather defeats it's claims of eco-friendliness.
    The scanner software is very unfriendly and doesn't support descreening, so i can't dump my stand alone Epson scanner yet.

    My overall verdict is that this is a big improvement on our previous HP all in one but still has some major design defects.
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