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  • HP CN684EE - CN684EE No.364XL Black Ink (550)
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HP CN684EE - CN684EE No.364XL Black Ink (550)

by HP
606 customer reviews
| 9 answered questions

Price: £12.59 FREE UK delivery.
In stock.
Dispatched from and sold by Allday Officesupplies UK.
32 new from £11.00
  • Print documents with rich black text. Bolder blacks improve contrast and sharpen text. Documents dry faster for less smearing when handled. Handle your prints right from the printer, using Original HP inks with HP Advanced Photo Paper
  • Print up to two times more black pages. Designed for frequent printing, these high-capacity Original HP ink cartridges yield more printed pages and need fewer replacements than standard Original HP ink cartridges
  • Original HP ink cartridges offer superior reliability and performance. All Original HP ink cartridges are guaranteed to be free of defects in materials and workmanship during the period of the warranty
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There is a newer model of this item:

£12.59 FREE UK delivery. In stock. Dispatched from and sold by Allday Officesupplies UK.

Frequently Bought Together

HP CN684EE - CN684EE No.364XL Black Ink (550) + HP 364 Print Cartridge Combo Pack - (Discontinued by Manufacturer)
Price For Both: £31.81

These items are dispatched from and sold by different sellers.

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Product Information

Technical Details
BrandHP
Model NumberCN684EE
Item Weight59 g
Product Dimensions11 x 10.8 x 3.1 cm
Manufacturer Part NumberCN684EE
  
Additional Information
ASINB004FRDBRS
Best Sellers Rank 253 in Office Products (See top 100)
Shipping Weight59 g
Delivery information: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
Date First Available8 Jun. 2007
  
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Customer Questions & Answers

Customer Reviews

4.1 out of 5 stars

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By Johnmcl7 on 19 Jan. 2012
There's a few reviews pointing this out already but I thought I should add my own to make sure people are aware of this, HP have changed the 364XL cartridge black so it's now smaller giving you 550 pages instead of the 800 the older one used to give. Physically it looks the same size as the existing cartridges and unfortunately there's not been much of a price drop to reflect the reduced quantity.

I feel rather stupid as I've been conversing with Amazon customer service recently regarding a 'faulty' 364XL cartridge, Amazon themselves don't seem to be aware of the switch as they never mentioned it and they still have the wrong picture advertised. I thought that there must have been an error with HP packing the cartridges and given them the wrong label but clearly now it's an intentional change. It's irritating as the original 364XL cartridges lasted a decent amount of time and were a good reason to buy the HP printer in the first place.
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10 of 10 people found the following review helpful By Dr Gautam Sen on 4 Jan. 2012
Verified Purchase
Only printed 175+ draft quality double-spaced pages, not the 550 advertised, perhaps a line a page is what HP has in mind!! Is the world now run entirely by thieving big companies?!
HP 364XL Black Ink Cartridge (550 Pages)

I am now getting an error message from HP and I am printing my response to it.

HP software on my computer is identifying the cartridge as counterfeit although it was bought directly from Amazon.co. uk itself. The last one bought from Amazon.co.uk only printed 175 or so draft quality pages, but Amazon was the direct seller, not a third party.
I am happy to participate in any investigation and retain the old cartridge and the new as well as its packaging.
REAL CROOKS, STILL SELLING OVERPRICED RUBBISH, MUCH LIKE THE OTHER BIG TIME TAX EVADERS FROM THE US. HP XL 364 DOES NOT PRING 550 PAGES, EVEN OF DRAFT QUALITY, LEAVE ALONE THE SUGGESTED 800. IT WILL PRINT NO MORE THAN 175+
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173 of 182 people found the following review helpful By Redleh on 5 Nov. 2011
Verified Purchase
Hi,

I am writing this review to clarify something about this cartridge model as the photo is a bit deceiving so I have done some research to avoid doing the same mistake in the future or at least confirm I know what I am buying.

1. It is not the same size as in the picture, it is half the width, similar to the normal cartridge but with more ink. In fairness to whoever is selling this cartdrige with the wrong picture, the HP website also shows this picture.

2. It does say XL in the box and on the cartdrige but this model is the CN684EE ABB (550 pages) that replaced the original XL high capacity (big cartridge, 800 pages) model CB321EE, which funny enough some sites show with a small picture just to make it even more confusing :).

3. I found one of those refurbished ink sellers answering a lot of questions about this cartridge,[...]
or just search somewhere for "New Smaller Body for HP 178, 364, 564, and 862 Black XL Ink Cartridges" to get the HP official version and to understand more about the changes.

4.Very hard to find how many ml this CN684EE has, one site said it was 12ml. The original XL CB321EE seems to have 18ml and many refurbished cartdriges also have 18ml. I have bought one 18ml refurbished cartridge previously and it did really felt that it run for a long time compared to previous HP cartridges so from now on I will be looking for 18ml versions and test around different manufacturers until I find the "best".

I did not give it 5 stars because of the picture (it led me to think it was the bigger model, I guess too good of a price to be true) but gave it 4 because it is still an official HP XL cartridge, arrived fast and in a good condition with original packaging, the price at the moment was better compared to other sites but it would be nice to if the page had extra details explaining more about the ink and if the photo was accurate.

Hope it helps.
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87 of 91 people found the following review helpful By Dandylion on 19 Jun. 2011
Even though the packaing says 364XL there are in fact 2 products called 364XL for black ink - one gives 550 pages and the other 750 pages - this large one is called 364XL (HIGH CAPACITY)
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63 of 66 people found the following review helpful By JillFitz on 7 April 2011
This item is shown as producing 550 pages but the photograph shows the Photosmart box with 3x number of pages which equals 800 pages according to HP.

As an update I have been in contact with HP and they confirm that the larger XL black cartridge has been discontinued and the smaller version is now the current one. The other point to note is that the standard cartridge produces 250 pages, the XL black produces 550 pages, and the skinny XL coloured cartridges 750 pages. If I work it out correctly you need three of the new cartridges to produce just 50 pages more of the two of the old XL product. As a previous report says HP justify what has happened by pointing out that there is no additional cost per page forgetting that additional cartridges are an AN ABSOLUTE PAIN!

I suppose the answer is then when you replace your printer go to another manufacturer.
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41 of 43 people found the following review helpful By Mr. Matthew Roberts on 17 April 2011
I only trust genuine HP cartridges after mishaps over the years with alternatives which often are not that much cheaper in the long term. The 364 range give excellent performance, print quality and durability. Photos do not fade as with other inks and documents look crisp and smudge free. I use mine in the photosmart c309g. Amazon is always best for price especially on marketplace.
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