I thought the price was great, and the fast delivery was amazing, especially considering that I ordered it so close to the Christmas period. I'd previously bought the product twice, and found that they were brilliant for about a month and a half (though fairly quiet - and yes, I had the volume turned up), but then people speaking to us on xbox live would complain often about a high pitched squealing, and we had to disconnect and reconnect the headset. About a week later, the headset cut out altogether, registering in an xbox live party, but making the high pitched noise constantly and not able to hear anything through the headset. This has happened twice now.