I bought this for my brother who is a wine lover and we tried it right away. The first thing is that is doesn't fit all types of wine bottles, the longer ones don't, champagnes don't. Then it comes the second part, the chilling takes much longer then what it says. A bottle of white wine at room temperature takes at least 12 minutes to get nicely chilled and still you need to go full power and bottle spinning. If you have a sparckling wine, you shouldn't spin it, in that case takes even longer. But I need to say that the product does work and it's good to have it, just give it a bit more time and put a bit more ice (2 to 3 trays) than what the manufacter tells.