The Second Edition to this definitive guide to managing a car dealership.
This is the definitive book on measuring monitoring and ultimately improving the performance of your dealership. I've used the information in this book many times to improve businesses.
Written by Barry Reardon Smith and Keith Foster at Mitac and revised in the late 90s it provides practical advice on the workings of a car dealership that's as relevant today as it's ever been.
It covers: Business Management - balance sheet etc, Cash Flow, Dept Operation and Performance Standards and Action Improvement Checklists.