I wrote the review below a couple of months ago and I'm pleased to report that Griffin have listened. We now have the eagerly awaited iPad version of the app, and the most recent firmware upgrade for the device, which you install using another free app, has fixed all my Sky problems. We could still do with improvements to the buttons available for the devices - we need red, green, yellow, blue buttons - but at last this product works well enough to replace my Harmony remote. Good job!
Original review:
This device has so much potential, and to a certain extent it appears to deliver quite well. The Griffin gadget is quite discrete and the software is more configurable than anything else at the moment, so you can really design your own buttons, macros and everything you might want. But in the end it's let down by the lack of Sky compatibility.
At the time of writing there's no iPad version of the software out yet - this is extremely disappointing, but I'm sure an iPad version will arrive soon. In the meantime, the iphone display is bearable on the iPad when you magnify by 2. There's also no TV guide for us in the UK, unlike the US and Canadian versions. Thankfully, there's plenty of good news - your buttons are configurable, they look attractive, the device can learn new buttons if it doesn't know your gadget, and the inevitable delay between pressing a button and seeing the action is just about bearable. The Griffin device is a little strange in its design - not the classic symmetry of the Unityremote by Gear4 - but it's not out of place amongst the gadgets.
How does it cope with the varied gadgets of a computer scientist (me)? Sony TV - after a search for the right remote in its list, works perfectly. Yamaha amp/receiver - works perfectly (although to access more advanced functions I had to create new buttons and teach it from the original remote). Pioneer DVD - works perfectly. Technics multi CD player - not listed, but able to learn all buttons perfectly.
And the most commonly used gadget of all in the UK? The Sky HD box? It doesn't work!
I'm so sad... There are many different remote settings to try (Sky, SkyPlus, Pace, BSkyB, etc) and none are capable of doing more than turning the box on. With repeated and very persistent button pressing I can just about change channels. Even if it did work, there are no green,yellow,blue buttons available (just a red one which doesn't work) - again a sign that Griffin have no idea about Sky remotes. Even worse and the Griffin universal remote seems incapable of learning from the original Sky remote. What's going on? My Harmony universal remote could manage this task. This is a terrible shame and makes this universal remote largely useless for a large number of UK customers. Griffin please sort this out! In the meantime my very non-universal remote may end up on Ebay...