We just bought the Gordon Ramsay Professional 2 slice toaster from the Bay (in Canada).
While visually attractive and of seemingly high quality, the toaster slots are not sufficiently deep to toast the top of even slightly oversized bread slices. This requires turning over the slice and retoasting. But by looking at the construction of the toaster, it appears that there is more than enough room to have the bread slices lowered further into the slots.
Also the hidden element "mica board" toasting design, while giving noticeably more even results, tends to dry out the toast more than conventional open-element designs.
What we find rather ironic is that Mr. Ramsay's reputation for quality and things that work correctly, I am wondering why or how he would lend his name to such an obviously flawed appliance.