An excellent product that does just what it says it will do. At first we tried the Russell Hobbs which is MUCH more expensive, but the first was faulty, and the second was faulty AND dangerous, so we gave up and got this.
It heats quickly, cooks thoroughly, and is as controllable as you could wish. Most importantly for us, the plates are easily removed for cleaning, and the whole thing feels reasonably sturdy and well-put-together. We've been cooking like this for years, and this grill is as good as any we've ever had - highly recommended.