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The Goal: A Process of Ongoing Improvement

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The Goal: A Process of Ongoing Improvement (Paperback)

by Eliyahu M. Goldratt (Author), Jeff Cox (Author)

4.6 out of 5 stars See all reviews (9 customer reviews)

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Product details

Paperback: 400 pages
Publisher: Gower Publishing Ltd; 3rd Revised edition edition (17 Nov 2004)
Language English
ISBN-10: 0566086654
ISBN-13: 978-0566086656
Product Dimensions: 22.6 x 15.2 x 2 cm

Average Customer Review: 4.6 out of 5 stars See all reviews (9 customer reviews)

Amazon.co.uk Sales Rank: 5,836 in Books (See Bestsellers in Books)

Popular in these categories:

#2 in	Books > Business, Finance & Law > Reference & Education > Business Studies
#74 in	Books > Business, Finance & Law > Management
#91 in	Books > Study Books > Undergraduate & Postgraduate > Arts & Humanities > Literature & Drama

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Product Description

Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. The author has been described by Fortune as a 'guru to industry' and by Businessweek as a 'genius'. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. The story of Alex's fight to save his plant is more than compulsive reading. It contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Eliyahu M. Goldratt is an internationally recognized leader in the development of new business management concepts and systems, and acts as an educator to many of the world's corporations. The 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas.

About the Author

Eliyahu M. Goldratt is an internationally recognized leader in the development of new business management concepts and systems, and acts as an educator to many of the world's corporations.

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Customer Reviews

9 Reviews

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4 star:		(4)
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Average Customer Review

4.6 out of 5 stars (9 customer reviews)

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17 of 18 people found the following review helpful:

5.0 out of 5 stars Brilliant for those wishing to improve factory profitability, 25 Oct 1998

By A Customer

This review is from: The Goal (Paperback)

This is not a 'how to' book but more an adventure story - a journey of discovery which cuts through much conventional thinking about cost accounting in a factory environment. This is a good read as well as being a very stimulating book. Take it on the beach and you would not be disappointed. Share it amongst your people at work and it may - just - change the way you think about the manufacturing process. No vested interest in this review. My own background is marketing and this book has as much to do with marketing as with manufacturing.

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5 of 5 people found the following review helpful:

5.0 out of 5 stars A Remarkably Effective Novel for Learning Management, 23 Aug 2007

By	Professor Donald Mitchell "Jesus Makes Me a P... (Boston) - See all my reviews (TOP 10 REVIEWER)

This novel succeeds in being outstanding at so many levels that it could receive a multiple of five stars. It is hard to imagine a management book in novel form ever approaching this one in usefulness. Most people will learn more that they can apply from this book about management than many people learn to apply from an M.B.A.

The basic story is built around the dilemmas facing Alex Rogo, a newly-appointed plant manager. The plant can't seem to ship, it's losing money, and bad things can happen to good people if all this doesn't change soon. Alex is at a loss for what to do until he pulls out a cigar that Jonah, a physicist from Israel, had recently given him. That cigar reminds him to contact Jonah for possible help. From there, the path to recovery begins.

Let me describe some of the many levels on which this novel is valuable.

First, the book explains how to see businesses as systems as well as any other book on this subject. It compares favorably in this area to such important works as The Fifth Discipline and the Fifth Discipline Handbook. The metaphor of how to speed up a slow-moving group of boy scouts will be visceral to anyone who has done any hiking with a group.

Second, the book helps you learn how to improve the performance of a system by providing you with a replicable process that you can apply to analyzing any human or engineering system. The primary metaphor is improving a manufacturing process, but the same principles apply more broadly to other circumstances.

Third, you will experience the power of the Socratic method as a way to stimulate your mind to learn, and to use Socratic questions to stimulate the minds of others to become better thinkers and doers.

Fourth, the authors also use problem simulation as a practical way to help you experience the learning process they are advocating.

Fifth, the book is unusually good in bringing home the consequences of letting your business process run in a vicious cycle: Your family life may also.

The pacing of the book is especially good. You are given time to stew with issues and come up with your own ideas before sample answers are provided by Alex and his staff in the novel.

Unlike many books that take complicated ideas and oversimplify them so the ideas lose their meaning, this book simplifies ideas in ways that enhance their meaning by making the ideas easier to see and employ.

If you do not understand all of the ins and outs of typical factory accounting, you may get a little lost from time to time. But that's not a problem. That accounting just distorts common perceptions of what needs to be done. You can safely skip anything you don't understand if you don't have to deal with such issues.

While I did not observe any overt errors in the book, companies that do not put an asset charge on operational assets could make the mistake from this book of seeking too little profit. You need to earn on-going returns that exceed your cost of capital, too.

You will get the most from this book if you read The Fifth Discipline following it (if you have not read that book already). The discussion of the beer game simulation in The Fifth Discipline will add to your understanding of system dynamics.

Following that book, I suggest that you then read The Balanced Scorecard and The Strategy-Focused Organization for ideas about how to use goals, measurements, and rewards to concentrate attention onto the highest leverage areas for your system.

After you have finished employing what you have learned and helping others around you to learn more also, I suggest that you think about how to optimize the full upside potential more rapidly through the use of irresistible forces and 2,000 percent solutions to speed your progress. That should leave you with even more success and more time to enjoy it.

Unblock the constraints on your progress!

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2 of 3 people found the following review helpful:

4.0 out of 5 stars A great easy to understand into to the TOC, 21 April 2007

By	E. McGlynn "E McGlynn" (Dublin, Ireland) - See all my reviews (REAL NAME)

Goldratt uses very simple examples to illustrate the various lessons and thus the knowledge is imparted in an easy, understandable manor. The lesson gained are applicaple to any process based environment and not just manufacturing.
However, at times its not a real page turner and as a "novel" it won't win a Pulitzer.
I'd recommend if you're interested in TOC, but not as a bed-time story for the kids.

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Most Recent Customer Reviews

4.0 out of 5 stars Entertaining, Management Book
There aren't too many 'interesting' management books out there. This one is. By creating characters in a manufacturing plant and putting them in a story, that I'm sure we can... Read more

Published 1 month ago by Rich King

5.0 out of 5 stars Management classic
Great book. Had previous copies and given them to colleagues. Manufacturing management techniques described in simple terms in a very readable story. Read more

Published 2 months ago by S. J. Prescott

5.0 out of 5 stars More than meets the eye
I first read this book 10 years ago & have now re-read it.

The story is pleasant enough but also there is a huge amount of thought that has gone into this book. Read more

Published on 10 Aug 2007 by Mr. D-G

4.0 out of 5 stars A BREAK FROM TRADITIONAL WRITING
Personally I like his style. Having bought dozens of management books over the years which are very dry and boring, this is a fresh approach to those who do not know his work... Read more

Published on 9 Mar 2007 by Atha Fokias

4.0 out of 5 stars Interesting Rather Than Educational
I got this book through a number of recommendations. I was looking to help develop some (more) management skills and I was told this provides such direction but in a less formal... Read more

Published on 20 Dec 2006 by Halesy

5.0 out of 5 stars a journey to learning
this book takes you through the journey to looking a t problems and applying 'common Sense' solutions to both buisness and personal problems via a fictional medium. Read more

Published on 6 Nov 2006 by Dk Sandhu

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