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Global Software Teams Paperback – 8 Feb 2011

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Product details

  • Paperback: 288 pages
  • Publisher: Prentice Hall; 1 edition (8 Feb. 2011)
  • Language: English
  • ISBN-10: 013924218X
  • ISBN-13: 978-0139242182
  • Product Dimensions: 15.2 x 2 x 22.6 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 2,001,305 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Author

Overview and Table of Contents
Is part of your software development team 10,000 kilometers away?

Global software teams collaborate on a software project across international borders. Distance, dispersion, time zone differences, and cultural differences present a whole new set of issues for software developers. Based on best practices from many software organizations, this book will help you address many of the unique problems of global software development. Highlights include best practices roundup for each topic as well as case studies.

I have attached a slightly annotated table of contents to give you more of the feel for the book. Enjoy!

Table of contents

PREFACE + What is unique about global software teams?


Chapter 1: Why we're seeing more global software teams. [Fifteen factors explain the recent explosion of these kinds of teams].

Chapter 2: Three tales of global software teams. [Includes the case study of IBM's five-site project to develop JavaBeans].

Chapter 3: The bottom line: are global software teams successful?


Chapter 4: Dispersion, coordination breakdown, loss of "communication richness," and loss of "teamness"

Chapter 5: Cultural differences


Chapter 6: Telecommunications infrastructure

Chapter 7: Collaborative technology: generic technology [such as e-mail] and technology to support software engineering [such as Software Configuration Management systems].

Chapter 8: Development methodology. [Why it is now even more important].

Chapter 9: Architecture & task allocation

Chapter 10: Building the dispersed team through trust, communication, and personal bridges. [Includes communication and e-mail guidelines, managing time zone differences].

Chapter 11: Specialized management techniques. [Includes design of the global team and selection of the global software manager].


Chapter 12: Globalization and information systems

Chapter 13: A methodology for defining global IS systems & designing global IS teams. [The "Process/ System/ Responsibility" method for core global business applications].

Chapter 14: Holiday Inn's 'A Passage To India.' [A case study of a US-based corporation and its experiences insourcing and outsourcing].

From the Back Cover


The first best-practices guide to organizing and managing global software teams. Examine what drives global teams apart and what keeps them together. Covers technical, procedural, managerial, and cultural issues Includes real-world global case studies.

Software development is tough enough when it's done locally - but it's even tougher when you're trying to manage cultural, language, and time-zone differences too. In Global Software Teams, expert consultant Erran Carmel brings together the latest best practices and real-world case studies in global software development-showing what works and what doesn't.

Discover five "centrifugal forces" that drive global teams apart and six equally powerful "centripetal forces" you can use to hold things together. Learn the best ways to apply:

  • Telecommunications infrastructure.
  • Collaborative technologies.
  • Development methodologies.
  • Software frameworks and architectures.
  • Team building techniques, and more.

Learn how to build trust among key players regardless of location. Discover which projects best lend themselves to global teams. Understand the obstacles to "follow-the-sun" software development. Whether you're already involved in a global software project - or expect to be - this book provides the answers that can make the difference between success and failure.

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Most Helpful Customer Reviews

2 of 2 people found the following review helpful By A Customer on 26 April 2001
Format: Paperback
Though it may be a minority of software development managers and practitioners are engaged in global development teams this book is required reading for anyone engaged in development that is distributed - be it across the world, across the country or across the street!
As anyone who has been involved in such development will tell you, managing cultural differences, time zone differences and possibly language differences, is not easy, let alone managing project and technology issues!
There are few writers tackling this topic. Not only does Erran Carmel offer an easy read but his conclusions are based on solid evidence collected from managers in numerous organisations who are engaged in distributed development.
There's a wealth of practical advice, practices that work as evidenced by distributed development organisation and project managers. The chapters on 'Architecture and Task Allocation' and 'Development Methodologies' in particular should provoke some thinking on the impact of the distributed organisation in areas where normally technology considerations are all.
If distributed (to whatever extent) development is something on which you are about to embark or something in which you are already involved this book will undoubtedly make your task easier and the likelihood of success significantly greater.
David Bell - Director MFESD The Management Forum for Excellence in Software Development
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Most Helpful Customer Reviews on (beta) 5 reviews
8 of 8 people found the following review helpful
A book you should not miss. 15 April 1999
By Gert Jan Hofstede - Published on
Format: Paperback Verified Purchase
If you have anything to do with global software development, read this book. It will bring you food for thought and fun and you will profit a lot. The book is never too deep to be readable nor too shallow to be usable, and obviously based on a wealth of real-world experience. I much liked the absence of over-hyped rhetoric.
6 of 6 people found the following review helpful
This book was written to be read! 23 Feb. 2000
By A Customer - Published on
Format: Paperback
This book is a gold mine! For those needing guidance in global software development practice, this book is a must read."Global Software Teams" supplies orginal prescriptions for dealing with cultural differences and collaborative teams not found anywhere. A work in progress, the advice on Global Information Systems Teams is well reasoned. Important telecommunications, development, methodologies, architecture and task alloiaction, and management techniques provide a useful survey of pertinent topics that will benefit any project, especially those engaged in global software development.Dr. Erran Carmel has written a book software managers can use.
3 of 3 people found the following review helpful
A book for students and managers alike 5 April 2000
By Kevin Gichohi - Published on
Format: Paperback
After using it as a course text for the Computer-Supported Co-operative working, Dr. Carmel's views about culture and technology are true. I am in a course, which has students from 10 different countries in 4 continents. We worked together using different collaborative tools. The gains and problems we experienced are in line with what Dr. Carmel described.
The book has examples with real world firms, from large to small, in industrialised countries to developing countries. It describes the problems they all face and how they solve them, and in some cases, turning them into advantages.
I recommend this book to both students and software developers who are involved in global teams. Since global development will continue to grow with advances in technology, we all need to fully comprehend all the issues involved for it to succeed.
3 of 3 people found the following review helpful
Thought Leadership on Global Implementations 3 Jan. 2002
By Mike D - Published on
Format: Paperback
Global Software Teams provides an excellent resource for projects teams embarking on a global implementation project. The book provides insight into how to engage team members of different cultures and backgrounds as well as tools to use to support their continued active participation on the project. I have employed the key messages from the book on my global projects with excellent results.
Still worth the read 13 Nov. 2005
By Emmy B. Gengler - Published on
Format: Paperback
I first read this book in 2000, after it was published in 1999. While many books have been published since on managing global or dispersed teams since this book was published, a few parts are still worth the read. Chapter 4 on coordination and communication with dispersed groups is still very relevant. Chapter 10 on building the team, from the very start is also pertinent. The case studies and profiles on actual companies and their use of offshore are also very relevant.
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